Reserve Bank Of India [RBI] — Complain about lazypay and fampay refund related

virendra92

from Jhalawar, Rajasthan

Mar 1, 2021

Address: fampay and lazypay

I am virendra prajapati 👋,
My phone number is [protected]
and my fampay transaction id is FC1G3HDG6A
I am facing an issue with:
i added 5000 rs in fampay from my lazypay account transaction id is TXN[protected] . but it was in hold so i choose the option to send back to source . so i sent back but it is not credited in account. i am sending scereenshot.The source send me the transaction details and they said we didn't get any refund . i am also sending the 2nd picture in attachment as a proof. Fampay is not replying any message. please give me my money back.

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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Mar 01, 2021

Updated by virendra92 I am virendra prajapati 👋,
My phone number is [protected]
and my fampay transaction id is FMPIB4193183
I am facing an issue with:
i added 5000 rs in fampay from my lazypay account transaction id is TXN[protected] . but it was in hold so i choose the option to send back to source . so i sent back but it is not credited in account. i am sending scereenshot.The source send me the transaction details and they said we didn't get any refund . i am also sending the 2nd picture in attachment as a proof. Fampay is not replying any message. please give me my money back.

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Comments

Cherry Teju

Apr 1, 2021

Amount debited from my account lazypay Rs.2605 Till now I didn't received

Complain about lazypay and fampay refund related - Comment #3817900 - Image #0

Complain about lazypay and fampay refund related - Comment #3817900 - Image #1

Samirranjanpadhan

Apr 23, 2021

Amount debited from my bank account RS 350 failed Not received refund my bank account

Complain about lazypay and fampay refund related - Comment #3825758 - Image #0

LazyPay's reply, May 4, 2021

Hi,

Apologise for inconvenience. Note we have escalated the issue to tech and will be updating the repayment in 3 to 4 working days. Customer will be updated on app.

Pradeeproy29

Aug 31, 2021

Hi this is Pradeepkumar bodagala [protected]
I have account with lazypay uuid10260796
I want to deactivate/close my account
I have requested to all mail [protected]@lazy pay.in
[protected]@Lazypay.in
From past 15 day's no one is replying to mail at least
There is no customer care number
Don't whom to ask

LEGEND Øp

Sep 16, 2021

Hi I am faiz, i do a vi recharge with my fampay account, that recharge was failed but money was deducted from my fampay account..FMPIB19618121
This is my transaction ID
Plzzzz help me, that was my saving

Complain about lazypay and fampay refund related - Comment #3894454 - Image #0

Complain about lazypay and fampay refund related - Comment #3894454 - Image #1

LEGEND Øp

Sep 16, 2021

Hi, i'm faiz

I do a recharge in vi nmbr that was failed but the money was deducted from my fampay account...
FMPIB19618121 this is transaction ID
So plzz help me, that was my savings😭😭