Reserve Bank Of India [RBI] — complaint against bank manager

Address:	Meerut, Uttar Pradesh, 250003
Website:	www.consumercomplaints.in/new_complaint

This is really very disappointing that a Manager who don't proper knowledge of laon schemes and policies and other procedure is sitting idle over their and simply making money. Me and my mother went to the SBI branch of Kher Nagar, Meerut (U.P) regarding to loan requirement on Pension Scheme but the Manager provided us false information and wasted our 4 hours by sending us here and there for pension order pay slip by saying that this is not the pension pay slip but the clerk in the treasury office said this the only letter Pension praman patra that's all you need for applying for loan. The manager was trying to neglect his duties first after he said ok I'll tell you later after Diwali by asking from my senior officer whether you can get the loan or not and just after the day he call me on my number and straight away refused to provide us loan without even giving us any proper valid reason. I was completely shocked. Is this the way how your bank provides customer service ? Is this the way to behave with a customer who's having account in your bank ? Then what's damn point of starting these all schemes for providing loan and other services ? A mannerless disrespective manager is being appointed in the bank who don't even have proper knowledge and a wrong attitude towards the client. How embarrassing for us only we know. There are many people who are being fooled and trolled by your staff and managers in every state and city. Very bad customer service. I also complained about the manager on the given customer but still no positive response I've got till yet. This is pure harassment with the customer.