Reserve Bank Of India [RBI] — complaint against icici bank unable to find out your remittance for usd 1600

Address:

Chandigarh, Punjab, 160022

I am nirmal kumar manager accounts of m/s deinde engineering services pvt ltd sco. No.198-200 4th floor sector 34a, chandigarh.
We have received the payment remittance advice from our client "leminar air conditioning co llc. Dubai (Uae) in our trade account no.[protected] with icici bank limited after that we have transferred the remittance advice for usd 1600 by email to ms. Barinder kaur and mr. Kushal yadav and sidharath dargan
And as per remittance advice payment value date is 20.09.2018 but they are asking that your payment is not received but due to non payment on time of our remittance we are facing monetary loss so you are requested to please solve the issue immediately.