Reserve Bank Of India [RBI] — Extra service charge is taken by citi bank while using credit card

Address:

Pune, Maharashtra, 411014

Hi Team,

I am using citi bank credit card.
After demonetization RBI had announced no extra charges can be taken by bank while use credit card in another bank's swipe machine.

But in my case i used my citi card in another bank's swipe machine, and for that every single transaction they are charged me 11.5 rupees.

Could you please send me any such documents where RBI has announced this direction.

My branch name is -
Koregaon park citi branch.

Please send me reply at earliest at [protected]@gmail.com.

Regards,
Sujit Bodhak
[protected]@gmail.com