I am writing my whole incident kindly go through on it line by line:
1) on 1st sept 2018 axis bank done a fraud deduction without my authorisation of rs. 12634.58/-.
2) after knowing about above deduction i immediately gone to axis bank branch at veera desai, andheri west mumbai and given a written complaint against above mentioned fraud happened with me.
3) axis bank veera desai gave me a complaint no. [protected].
4) on dated 04th sept 2018 i send an email to customer.[protected]@axisbank.Com and inform them about my fraud deduction by axis bank without my authorization.
5) on same day after my mail i.E. 04th sept 2018 axis bank refunded me a lesser sum of rs. 12, 178.68/- against fraud deduction of rs. 12634.58/-.
6) after receiving lesser amount of refund then the fraud deduction done by axis bank from my saving account without my authorisation i again send an email to customer.[protected]@axisbank.Com and demanded a full refund of my amount.
7) then axis bank instructed me for sending an incident letter.
8) today i.E 05th sept 2018 again axis bank deducted an more fraud amount from my account of rs. 45.21/-.
Over and all i am hereby humbly requesting you for my full amount to refund from axis bank immediately as i am not financialy strong.
Also because of this fraud deduction i am not going bare bank charges due to emi bounced in that particular period.
Kindly resolve my issue other wise i am closing down my account with axis bank and going to take some legal action
my strong question is with bank without my authorisation without any otp genreatrion why my hard earn money deducted by bank.
Regards,
arun mishra
[protected]
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