[Resolved]  Reserve Bank Of India (RBI) — Harrasment calls from SBI

Address:Mumbai City, Maharashtra

Hi My name is Nikita pahuja wife of Chetan mathrani this mail is regarding the harassment calls which we are receiving from sbi credit card collection executives for the card no. [protected] in the name of chetan s mathrani. Now the concern is that me my husband, my family members and on my home phone no. We are receiving 30 calls in a day regarding collection of the outstanding debt of the card. This is not enough even our family members and relatives are receiving calls for the collection of the same card, now i am unable to understand is this legal to call 3rd party & disclose the personal information about the debt. We understand that we have to pay and we owe this but the limit of the card was not 84000 it was just 30000, however as of now we are unable to maintain our day to day expenses, is there any option of emi please let us know, we will try to pay. Please make a note that we have a ill person in the family ( heart patient ) and receiving 30 phone calls a day will only disturb the peace from the numbers-:[protected]gagan), [protected] (Kumar), [protected], please put our numbers on DNC and contact us by email. In case of non adherence of the same will mark a strong complaint in the local police station and will fight for the same as receiving calls 30 times a day is harassment. Regards Nikita mathrani
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Aug 14, 2020
Complaint marked as Resolved 
Reserve Bank of India [RBI] customer support has been notified about the posted complaint.
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please look into this matter ASAP. Thank you

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