Reserve Bank Of India [RBI] — ICICI Bank Credit Card

Address:

Mumbai

Falsely charged by ICICI Bank towards delay in payment even after the transaction that was done in the previous statement got refunded the The Bill got generated on 18th January for which the due date was 5th February. the The transaction got refunded on 19th January to ICICI bank. since the Txn was updated with Bank there wasn't any due for me to pay to ICICI bank till 5th February which was the due date. My next purchase on the card happened on 4th Feb which got converted to reversed on 6th Feb on account of EMI processing. The next charge took place on 16th Feb however, the bank has levied the Late payment Charges on 8th Feb which is after 19 days of receiving the actual credit directly from the merchant. NO help from ICICI Customer care an response was too rude. They are falsely charging customers in the name of RBI guidelines. Looking for a reversal of charges