Reserve Bank Of India [RBI] — Kotak bank

Address:

500090

Dear Sir/Madam
Please find the service request in which you have agreed to reverse the amount for A.C.Anirudh and C.Srinidhi in which you have agreed for reversal of charges for the account [protected] and [protected] respectively. The bank has taken with out any information from each account a1350 rs and did not revert back the same. They have sent a message stating that reversal would be done but not responding till now. Could you please help me as they took 2700 from my account in total and not returning back the same?

Thanks
Anbil.S.Chakram