Reserve Bank Of India [RBI] — online fraud in saving account

Address:

Nehru Park,Luharwada, Diu, Daman and Diu, 362 520

On 17.5.2019 few online fraud transaction was done in my sbi saving a/c costing me around 24-25 thousand rupees. A complaint was made in sbi and the police depptt was made on the next day of incident. Please refer rbi notification rbi/2017-18/5 dbr no. Leg. B. C.78/09.07.[protected] dated 6.7.2017 wherein instruction to banks are given for reversal timeline for zero liability is showing 10 days. This was not complied by sbi. So please state what is next conclusion to my problem. I am a senior citizen with many online bills pending to my name awaiting for amount to be return from sbi.