Reserve Bank Of India [RBI] — Paytm

cahimz

from Mumbai, Maharashtra

Address:	Jaipur, Rajasthan, 302018
Website:	paytm.com

Why you are approving paytm wallet. They don't have proper customer support for wallet. They are big frauds. Many customers are facing problems. I am student pursuing CA and LLB. I was in need of laptop for studies but they received the payment of 33k and cancelled the order. Then they blame me.for the cancellation.Now I am sending mails( they don't even have a contact no.) them from 6 days and they are asking me to contact my bank. Sir you are the supervisor you manages all the bank's you tell me which bank takes 6 days to transfer the amount. Even a cheque is credit withing 2 days and they are saying bank is not transfering the amount and paytm has done at its end. And you are giving them permission for wallet.
Now after 100s of mail I have my order no
[protected] in my mind. I have made complaint to consumer forum but no response from 3 days. And you are going to provide them banking service facilities. Please don't do that.

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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Sep 26, 2016

Updated by cahimz They are now saying me that it's a guideline issued by rbi that it takes 7 to 10days for the bank to transfer the fund into account. RBI issued a guideline that payment shall be credited into account within 7 to 10 days. Now they are using rbi for the fraud.