Reserve Bank Of India (RBI) — PNB Account not closing

Address:

Jaipur, Rajasthan

Respected Sir, My name is Devashish Gupta my father had an account in his name at PNB Deahghat Gorakhpur branch my fathers name is Babulal Gupta & his account no is - [protected]. My concern is that our whole family is moved to Rajasthan from last 2010-11, So we just want to close this particular account but when we tried it in Rajasthan PNB branch they denied & suggested that my father have to go at Gorakhpur branch personally to have this account closed. My father had Diabetes type II & his condition is not as good for travel that much long journey, So i tried to customer care for any other feasible option but they also suggested the same & the branch manager of Gorakhpur also saying the same thing . Now could you please have a look into this matter as I am helpless on the issue. Thanking you in advance Yours Sincerely Devashish Gupta [protected] [protected]@gmail.com