Reserve Bank Of India [RBI] — Refund related to unsuccessful transaction

Address:

D -102, Sanidhya avenue, Behind shalibhadra avenue, Jivraj park main road, Ambika township. Rajkot -360 004

Last 1st August, i was recharged my dth recharged through net banking. I was used freecharge UPI as payment mode. At that time my amount Rs. 209 was debited from my bank account but due to technical error, transction was failed but in freechrge wallet, i was get Rs. 25 cashback. Upto till date 8th September i was not get my amount back either in my bank account or in my tata play dth account. So where is my money gone?. Plz resolve my issue as soon as possible. My UPI transction id is[protected]. I was contact 3 to 4 times bank and dth customer care each one, but no one resolve my issue till date, its takes more than a month time.