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Reserve Bank Of India [RBI] — regarding transaction failures and money deduction

Address:Solan, Himachal Pradesh, 173209
Website:payzzap

I m using payzzap wallet application. But in using this application i am facing a problem of transaction failures and money deduction from cards.
It is very difficult to reach their customer care as network always busy.
I have submitted a cmplaint via mail but they sent only system generated mails.

Kindly help.

Deduction amnt from my card and wallet is 4800+4000+4000 on dated 1st nov., 3rd nov. And 3rd nov.
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Yesterday I credited 3500 RS through atm machine but money hasn't been credited in my account so please help me...I m feeling helpless, frustrated, etc.
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    +91 22 2266 0500
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    Reserve Bank of India [RBI] Address
    21st Floor, Central Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai, Maharashtra, India - 400001
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