Reserve Bank Of India [RBI] — Request for getting back money debited from my ubi bank account no[protected]

Mutual

from Ingraj Bazar, West Bengal

Website:

www.initedbankofindia.com up

Sir, with due respect i beg to state that rs 22488/ had been deducted from my said ubi account. I had visited the branch manager but he is so inactive. He said it is happened for online shopping. But i didn't access any website for shopping. I accessed an app named digital atm (Written as it's launched by bjp & rbi. I only added two bank a/ c (Sbi & ubi). No money had been deducted from my sbi a/c but rs22488/ had been deducted from my said ubi a/c. So it is my earnest request to you to enquiry about this matter as i can return my money. Expecting your favour and thank you very much. Yours faithfully, asoke kumar mandal

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Reserve Bank of India [RBI] customer support has been notified about the posted complaint.

Dec 13, 2016

Updated by Mutual Sir, with due respect I beg to state that Rs 22488/ had been deducted from my UBI account No[protected], IFSC-UTBI0NKKW73, Nakrakonda Branch, Birbhum, West Bengal. The possible cause behind this incident which I guess that I accessed an app named digital ATM ( written as it's launched by BJP and RBI ) downloaded from Google play store. I only added two bank account details ( one SBI account and another said UBI account ). After some time two messages were sent from SBI with OTP and another two messages were sent from UBI with OTP to my mobile. I didn't put any OTP anywhere. No money had been deducted from my SBI account but Rs 22488/ had been deducted from my said UBI account. I had visited the branch manager for that matter but he was so inactive. He said that it was happened for online shopping. But I didn't access any website for online shopping. So it is my earnest request to you to enquiry about this matter as I can return my money as early as possible. Expecting your favour and thank you very very much. Yours faithfully, Asoke Kumar Mandal, Mob no-[protected],
Bank particular details- 08/12/2016/PRCR/[protected]/[protected]/CC Avenue shopperssto. Withdrawal. Rs 22488/