Reserve Bank Of India [RBI] — Sbbj followed malpractice for home loan

Address:

Mumbai City, Maharashtra

1) At the inception of the loan proposal I had opted for FLOATING RATE of interest not the fixed.
If you will refer my loan application point no. 4 with star mark, which clearly indicate that I had opted for floating rate. In the circumstances the statements so produced by you are erroneous.

2) Please refer SBBJ mail dated 8th June 2016 Branch Manager has provided me Annexure B for change of interest rate and AGM letter dated 1st July 2016 I had received Annexure II only on 9th July 2016. Both Annexure B and Annexure II are contradictory. SBBJ changed the interest rate only after they taken signature on Annexure B and Cheque Amounting Rs. 18, 006/- and deduction of Amount from SBJJ account Rs. 806 for one time switchover. This is self-explanatory and proves that the SBJJ is cheating and misguiding to me. I had already reserved the rights for financial loses.

3) As per your letter dated 1st July 2016 you have asked me to confirm Annexure II. In the event when If I have opted for FLOATING RATE of interest, the question of Annexure II does not arise.

4) In my previous correspondences I had asked the details which I reproduced as under
a. All Dates
b. EMI amount deducted date
c. Principle amounts for each EMI
d. Interest amounts for each EMI
e. Insurance amounts
f. SBBJ applied interest rate Interest Rates levied by SBBJ
g. Correct Exact interest rate for each EMI
h. All Calculation details
Irrespective of various follow up you have totally failed to provide the details asked for. In the circumstances the statements dated 5th July 2016 are not only incorrect but and are not acceptable to me

5) As observed from the stamen given by your office my deduction by way of cheques (initially) and ECS is Rs. 34290/- as per the Arrangement Letter (point no. 5) the same should Rs. 33192/-. Your statement does not take into consideration the said difference. Please explain in detail.

6) The content in your statement does not reflect the net deduction/repayment of principal amount which inordinately impose much finical burden to me as the borrower.

7) The home loan certificate given by the bank indicates the wrong reimbursement of principal amount. Hence you are requested to explain all the relevant calculation for the entire loan tenure in detail.

8) Over & above the said grievance, it seems that I have been deprived to the banking policies of the interest rate discount under two heading viz. ladies and young borrower. Please apply the same to my case & correct the same for my home loan.

8) In the circumstances, you are once again requested to fulfill my all requirements in the correct manner which will be self-explanatory to clarify all my doubts/queries.
You are requested to do the need full on and needful on or before 13th June 2016 failing which I will be complied to deal with the mater as per the procedure. Kindly follow the ethics.

I once again request your good selves to look into the matter personally & settle the grievances by refunding the excessive amount wrongly recovered from me with the reasonable 18% compound interest (as applied by the bank) on the accrued amount till the realization of the payment at the earliest; failing which I may be compelled to initiate appropriate action for the same alongwith compensation for the time lapse & mental harassment.
Please treat the matter expeditiously under intimation to me.