Retailbunny.com — Refund Not Received

Address:

Kamrup Metropolitan, Assam

Dear Sir/Madam, I placed one order at www.retailbunny.com but the item was not sent to my address. Therefore I requested for a refund and the refund was processed with a confirmation email that you can find below. It's been a long time and I haven't received the refund amount in my bank account. Please tell me why I didn't receive the amount because the customer care from www.retailbunny.com is telling that they have sent the money to my bank account. I have attached the screenshot of the email from retailbunny.com Thanking you... Regards, Debojit