Retailbunny.com — Status is "Preparation in Progress " Still not dispatched

Address:Gautam Buddh Nagar, Uttar Pradesh

I ordered a blackberry Z10 from Reailbunny on 20th June. Before Ordering i asked to Customer care that how much you will take to Dispatch my order they said we will dispatch your order within 7 days. So i ordered it but after 7 days still showing Prepration In Progress. Calling customer care several times they are saying in our next Coming stock we will deliver Your Phone, but not before Monday. My simple question is if you dont have phone in stock why are you taking order? It seems they dont have phones they are Just using our money. They are taking our money in advance if they are not able to fullfill the requirement just refund the money. if they want to do good business They have to understand its not a simple phone it could be somebodies full salary, Feelings, Gifts Dont spoil it. They are making False commitment.
Was this information helpful?
No (0)
Yes (0)
Retailbunny.com customer support has been notified about the posted complaint.
Jul 31, 2014
Greviance Manager's response
Dear Sir , The same order has been refunded , hope you must have got it in you source bank account. REgards
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Retailbunny.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    71
    Pending
    0
    Resolved
    26
    Retailbunny.com Phone
    +91 96 5078 7333
    Retailbunny.com Address
    B-22 Somdutt Chamber -1, Bikaji Cama Place, New Delhi, Delhi, India - 110065
    View all Retailbunny.com contact information