Retailbunny.com — Status is "Preparation in Progress " Still not dispatched
A
akdwi90
from Gurgaon, Haryana
Address:
Gautam Buddh Nagar, Uttar Pradesh
I ordered a blackberry Z10 from Reailbunny on 20th June. Before Ordering i asked to Customer care that how much you will take to Dispatch my order they said we will dispatch your order within 7 days.
So i ordered it but after 7 days still showing Prepration In Progress.
Calling customer care several times they are saying in our next Coming stock we will deliver Your Phone, but not before Monday.
My simple question is if you dont have phone in stock why are you taking order?
It seems they dont have phones they are Just using our money. They are taking our money in advance if they are not able to fullfill the requirement just refund the money.
if they want to do good business They have to understand its not a simple phone it could be somebodies full salary, Feelings, Gifts Dont spoil it.
They are making False commitment.
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Retailbunny.com customer support has been notified about the posted complaint.
Jul 31, 2014
Greviance Manager's response Dear Sir ,
The same order has been refunded , hope you must have got it in you source bank account.
REgards
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