[Resolved]  Rhino Finance Pvt. Ltd — Loan Amount Paid But Still Showing in CIBIL

Address: Sri Ram Nilayam, Plot no -6, 8th A Cross, Near Sai Mandir

Dear Sir/Madam,

I am writing to formally lodge a complaint against Rhino Finance Pvt. Ltd. regarding their failure to update my loan status with TransUnion CIBIL and issue a No Objection Certificate (NOC), despite full repayment of the loan.

Issue Summary:
Despite my repeated efforts, the lender has failed to correct the inaccurate loan status reported to CIBIL. This has severely impacted my credit score and financial credibility.

Loan Details:
Lender: Rhino Finance Pvt. Ltd.

Loan Account Number: A1119AV29K8A

Disbursement Date: 20/11/2019

Reported Date: 30/11/2019

Repayment Date: 03/12/2019 at 14:36

Repayment Amount: ₹2, 850.00

Payment ID: pay_DngF0ZSnTvt93H (via Razorpay)

Payment Method: HDFC Debit Card ending with 4734

Actions Taken:
I raised a service request (SR No.[protected] with TransUnion CIBIL, attaching valid proof of repayment including Razorpay receipt, bank transaction statement, and screenshots.

CIBIL responded stating the lender confirmed the loan as “overdue, ” which is factually incorrect.

I contacted Rhino Finance’s support ([protected]@rhinofinance.in, [protected]@rhinofinance.in) and their nodal officer Mr. Akash Sharma (+91 [protected]) multiple times. Unfortunately, there has been no response or resolution.

My Request:
Kindly instruct Rhino Finance to verify the attached evidence and update the loan status to “closed” with CIBIL immediately.

Direct the lender to issue a No Objection Certificate (NOC) for my records.

Ensure the correction is reflected in my credit report and a written confirmation is sent to me.

Attached Documents:
Razorpay payment receipt

Bank debit confirmation from HDFC Bank

Screenshots and email communication with Rhino Finance

This prolonged inaction is unjust and has caused me financial harm. I humbly request the RBI to intervene and help resolve this matter at the earliest.

Thank you for your support and guidance.

Warm regards,
Santosh Panigrahy
Mob No- [protected]
Email : [protected]@gmail.com