Ride My Destination Tours — A cheating online tourism company and their tourism industry exploits

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308
Website:ridemydestination.com/index.html

I am Rupesh Mukherjee ([protected]) from Bangalore and I have booked Kerala trip for 26th Dec, 2015 on words with Ride My Destination. The booking date was OCT end, 2015. Anil from Ride My Destination had called me up and told me about the package details and asked me to transfer half of the amount Rs 30000/- to their account. I did that and again the same guy kept on asking me to transfer rest of the amount, I transferred another rs 15000/-.So total Rs 45000/-.

After I transferred the amount to their account they stopped sending me mails and stopped calling also. They didn't even replied on my mails and when ever I call them up, they either don't pick up or if by mistake they pick up, after i tell my name, they disconnect. They never disclose who is the CEO or MD of this company. I had finally cancelled my trip with them on 19th of Nov. According to the cancellation policy mail, money should have come back to my account in next seven days, but still they have not transferred the amount and they don't even acknowledge my call.


I have sent them legal notice for my money reversal, that also has come back.I have seen a couple of more complaints about the same company for cheating customers. I am afraid that like us there could be few more people who have been victimized by this company.

I strongly think this company has come up only for this tourism season, once this season is over, they will close their operation after cheating as many people as they can.

It has been 45 days my money has not been sent back.

Please save us from these kind of fraudulent companies who exploits the customer's money.


Company address as per their web site :

Alpha 1st Commercial Belt
Neelkhant Plaza
Office Number - 101
Greater Noida Uttar Pradesh - 201308

: Service - [protected]
: Sales - [protected]
Was this information helpful?
No (0)
Yes (0)
Ride My Destination Tours customer support has been notified about the posted complaint.
Complaint comments 

Comments

The people I communicated were : Sr D Arun (Sales team possibly), Yogesh (Paments team), Jia, Supriya( Customer Care) .

Once I got Yogesh on call and he said money will be transferred in next 9 to 10 days but almost 45 days are over.

I will add all my email conversations as well as the recorded conversations if needed.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ride My Destination Tours
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    9
    Pending
    0
    Resolved
    1
    Ride My Destination Tours Phone
    +91 12 0652 7557 [Sales]
    +91 12 0652 2060 [Contact]
    +91 12 0652 7556 [Service]
    Ride My Destination Tours Address
    Alpha 1st Commercial Belt, Neelkhant Plaza, Office Number - 101, Greater Noida, Uttar Pradesh, India - 201308
    View all Ride My Destination Tours contact information