Ritu Wears — bad quality shoes

amitgar11

Address:

Faridabad, Haryana

I had purchased new shoes, this sunday evening (9th feb, 20) from ritu wears faridabad. I am very sad by the type of quality they deliver. I wore the shoes only twice and it has started getting lining over it and it looks very bad. However, while purchasing i was being promised that the shoe is from a brand name and it will always be in good condition. I wonder that how people can tell lie just to sell a product. I am attaching the pictures of shoe and have highlighted the lining as well.

I want full refund.

+2 photos

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Ritu Wears customer support has been notified about the posted complaint.

Feb 17, 2020

Updated by amitgar11 Hello Team,

Is there any news/update regarding my complaint?

Regards
Amit

Feb 21, 2020

Updated by amitgar11 Hello Team,

This is now getting frustrated. It has been several days since I logged complaint and I have not received any satisfactory answer from your side. If you guys do not have a team who can listen to your customers then why you are selling your products?
I purchased the item just because of the brand name and I felt very bad what you guys deliver on the name of brand. You call "Ritu Wears" - a brand. Is this really a brand or a garbage making industry?