My car no ka 25 MA 9398 is given for repair on 28.03.2022 due to major accident, the new India assurance insurance company have not completed their formalities and it is pending and when enquired with them then they have assumed by week or 10 days it will be cleared for claim. The total amount for repair bill was made by your service team is 1, 61, 266 /-rs. I have paid 10000/- rs for start up repair per service team, now on 08.06.2022 i received to my WhatsApp number parking charges bill of 10, 266/- from 29th April saying from tomorrow 500/- per day after receiving this letter of information.
Since from 2015 i am valued customer for RNS and i have high regards towards your company, now the letter sent by Venkatesh manager saying I have to take the vehicle either paying all amount or else parking charges i have to bear. Here i would like to bring to your notice that when insurance company has not completed their formalities then what's my mistake and such huge amount i am not able to bear due to financial crises in my life until insurance is claimed.
Hence it is requested to the higher authority to kindly do the needful in favour in the interest of natural justice.
Thanking you. Yours sincerely
D Venkataramana Was this information helpful? | 
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