[Resolved]  Robinsons Fruit Shoot — drinks

Address:Bt191ql
Website:Robinsons

Hi i was in asda shopping the other day & noticed the robinson fruitshoots have changed there lids? Well i bought them the green lidded ones my 5 year old daughter drank 2 and was up all night being sick everywhere the exact same day i let my 10 month old baby drink one also and she was sick as soon as she drank it! Why haven't these been recalled back to the shops? As i went in to google to get ur email address and it was saying there was a wrong ingredient put in the drinks! I want something done about this as my wee girl was very sick and something worse could have happened thank god there wasn't
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May 15, 2018
Complaint marked as Resolved 
Robinsons Fruit shoot customer support has been notified about the posted complaint.
Apr 09, 2018
Updated by Weejods
My 3 kids drank the green top bottles and have been sick everywhere not happy at all wer can I put in a complaint about this?
Verified Support
Apr 13, 2018
Robinsons Fruit shoot Customer Care's response
Hi there,

Thank you for your message.

We'd like to clear a few things up for you in regards to our new-look Fruit Shoots. We recently changed the lids from blue to green as the colour matches the Robinsons green and also heroes the real fruit in the drink.

Multivitamins have been added to Robinsons Fruit Shoot for a number of years. As is common practice in the soft drinks industry, we recently tweaked the vitamin mix to include Vitamins B3 and B7 (Niacin and Biotin).

Niacin and Biotin are completely safe for human consumption and are found in lots of everyday foods; for example avocado and salmon are natural sources of Biotin and brown bread and meat are rich in Niacin, which is also used to enrich many breakfast cereals. These vitamins contribute to normal energy yielding metabolism, psychological function, and the reduction of tiredness and fatigue. All the ingredients used in Fruit Shoot are of the highest quality, completely safe and are approved for use in line with the legislative requirements.

Whilst we are confident that this small change would not cause illness, we'd be pleased to retrieve the sample from you to be analysed by our central lab team.

Please give us a call directly to speak with us if you have any further questions.

Kind regards,
James Batson
Britvic Consumer Engagement Manager
[protected]
Complaint comments 

Comments

Advising the consumer not to give the sample pack to the manufacturer. A complaint can be lodged with your area District Designated Officer (Food Safety)

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    701 The Capital, C-70 Block-G, Bandra Kurla Complex, Mumbai, Maharashtra, India - 400 051
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