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Roca India / Parryware Complaints & Reviews

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Updated: Jan 20, 2026
Complaints 344
Resolved
37
Unresolved
307
So far, so good. Roca India / Parryware is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Roca India / Parryware will keep up the work and continue to help more customers with their concerns even better 🤝
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Roca India / Parryware reviews & complaints page 11

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P
Pathayaparambil Krishnan
Jul 5, 2021
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My Parry toilet flush tank is not working and it has developed a crack also. I want to replace only flush tank with its complete inside accessories. It is black colour and 8 years
old. We are rarely using it about 25 days in a year as the house is not regularly used. Can you please depute your
Kerala Representative to meet :

Mr. P. P. Aramughan - Mob. [protected]
Pathayaparambil House,
Kuttippuram Road,
Near Govinda Theatre,
P. O. Edappal,
Malappuram Dist.,
Kerala.
Roca India / Parryware customer support has been notified about the posted complaint.
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    A
    Amal p s
    Jul 4, 2021
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    European closet flushing tank switch inside broken
    Roca India / Parryware customer support has been notified about the posted complaint.
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      P
      P.A.Appanna
      from Mumbai, Maharashtra
      Jul 3, 2021
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      Address: Plot no 1 G2 Shakti Ganesh Garden Ganesh Nagar Main Road Thirumalaivoil Chenna mob. No 8610990176i
      Website: Parryware UpeW

      My complaint pending since the last, 11/2 years. Your authorised service agent says parts not available
      But it is available in the market.
      Parryware is no longer a reputed co. Worst company.
      Roca India / Parryware customer support has been notified about the posted complaint.
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        J
        Jas Simran Kehal
        Jul 2, 2021
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        Address: Kehal Trauma Centre, Opposite Railway Station, Nangal Township.

        I am trying to get the nozzle of jet of multiclin seat cover for the last two months. without the nozzle the seat cover is lying useless. Kindly help.
        Roca India / Parryware customer support has been notified about the posted complaint.
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          V
          V Menaka Vijayaragavan
          Jul 1, 2021
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          I purchased water heater...we have some issue with it, so called parryware customer care ..most of the time no executive was picking up the call ...pls give immediate response
          Roca India / Parryware customer support has been notified about the posted complaint.
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            R
            Raghunath j
            Jun 30, 2021
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            Address: 37/4A, bannur road, opp: New KMF dairy, yaraganahali, Mysore, karnataka, pin:570011

            Dear sir
            I am purchase prince single pieces parryware both room cab board as on 4/5/2021, cub board fixing after we cheak moving water speed but very slow speed, single paper pies also not move insaid.
            Roca India / Parryware customer support has been notified about the posted complaint.
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              A
              Arnav free fire
              Jun 30, 2021
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              Address: 183chow Mandi near bhagwati hospital Roorkee, Haridwar

              I want wall hanging seat hinges... I have called many times to customer care she always said that request is registered but no response till now.. No mechanic here.. My complaint number is CHR/280621/03
              Roca India / Parryware customer support has been notified about the posted complaint.
              Jun 30, 2021
              Updated by Arnav free fire               I want these hinges.. Not available in roorkee

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                A
                ajay9899821507
                Jun 27, 2021
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                Address: H.No-350,Main Bazar ,Near Shiv Mandir, P.O- Simbhaoli,Vill- Baksar,Distt - Hapur,Pin -245207

                Water leakage from cistern after flushing
                Roca India / Parryware customer support has been notified about the posted complaint.
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                  R
                  RAM BHADRA SINGH CHAUHAN
                  Jun 24, 2021
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                  Address: Hon 331, VIKAS NAGAR NEAR POLICE LINE GATE RAEBARELI

                  I have purchased parryware one piece set reeve camot on 30/03/2019.Now flush is not working and water drained.i have already complained on ur toll free number on 19 Jun 21.till now I have not received any response from ur side.what I should further. Kindly guide me.
                  Roca India / Parryware customer support has been notified about the posted complaint.
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                  Flush not working
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                    S
                    siddarth ahuja
                    Jun 23, 2021
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                    Address: siddarth ahuja flat G2 Shalimar Imperial ,Goklevihar marg lucknow #962100000

                    There is some problem in the flush plate of w.c installed
                    Roca India / Parryware customer support has been notified about the posted complaint.
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                      M
                      Mohankumar Sheshmall
                      Jun 21, 2021
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                      Address: FLAT 8A 8TH FLOOR KGS VRUDHI APPARTMENTS 867 POONAMALEE HIGH ROAD KILPAUK CHENNAI 600010
                      Website: roca.in

                      TAP Repair
                      Roca India / Parryware customer support has been notified about the posted complaint.
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                        S
                        Sagariiiiiii
                        Jun 16, 2021
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                        Address: Kh no 427/1 Third floor Laxmi Vihar Burari Delhi 110084

                        There has been a continuous leakage in one of the taps installed in our new apartment which makes the 1500 litres tank go empty in a day
                        Immediate assistance required
                        Roca India / Parryware customer support has been notified about the posted complaint.
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                          G
                          [email protected]
                          Jun 15, 2021
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                          Address: 111 Uber Verdant, Doddakannelli, Sarjapur Main Road, Bangalore. 560035

                          Water leakage from Roca concealed flush tank. Maybe the ball cup washer or the ball cup assembly has to be checked upon. Once the flush tank is full, it starts leaking. Please address this issue asap
                          Roca India / Parryware customer support has been notified about the posted complaint.
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                            G
                            [email protected]
                            Jun 15, 2021
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                            Address: 111 Uber Verdant, Doddakannelli, Near Carmelaram PO, Sarjapur Main Road, Bangalore. 560035

                            There is an issue with the ball cup washer or the assembly itself for my Roca in wall flush tank. Water keeps flowing into the commode once the flush tank is full leading to a lot of water wastage. It needs to be addressed at the earliest
                            Roca India / Parryware customer support has been notified about the posted complaint.
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                              N
                              Niharika Porwal
                              Jun 15, 2021
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                              Address: 2, 1E Tandon’s Villa GT Road Krishna Nagar Kanpur Near Metro Restaurant

                              Bathroom fitting water leakage. Immediate help needed

                              Contact ±91 [protected]
                              Roca India / Parryware customer support has been notified about the posted complaint.
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                                P
                                Pisute
                                Jun 12, 2021
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                                Address: Flat no 904, Madhav Apartment Condominium, Shree Krishna Nagar, near Bank of Maharashtra, Bavdhan Pune 411021

                                In the month of February 2021 I had purchased Bathroom fittings ( divator ) from M/s Lotus Hardware, Paud Road Pune. But from April 21 the chromium plating started removing and also after closing the tap drop of water is leaking from the tap.
                                Roca India / Parryware customer support has been notified about the posted complaint.
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                                  P
                                  Pisute
                                  Jun 12, 2021
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                                  Address: Flat no 904, Madhav Apartment Condominium, Shree Krishna Nagar, near Bank of Maharashtra, Bavdhan Pune 411021

                                  I had purchased Bathroom fittings in the month of February 2021 from m/s Lotus Hardware, paud road, Pune.

                                  But in the month of April 21 the chromium plating started removing & after the tap is closed still water is leaking from the tap.
                                  Roca India / Parryware customer support has been notified about the posted complaint.
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                                    T
                                    Tannu 18101998
                                    Jun 10, 2021
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                                    Address: Khajuria Near Vmart Ghazipur Uttar pradesh

                                    My basin tap is broken again and again but no any serious action is taken by Parryware customer service. No any technician come and survey my site. My all Parryware tap is broken one by one in continuous manner.
                                    Roca India / Parryware customer support has been notified about the posted complaint.
                                    Jun 10, 2021
                                    Updated by Tannu 18101998                                     My tap is broken again and again but no any action is taken by Parryware.
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                                      S
                                      Sai mohan143
                                      Jun 10, 2021
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                                      Address: Ameenapeta eluru n.g.o colony

                                      Water is coming out of flush
                                      Roca India / Parryware customer support has been notified about the posted complaint.
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                                        E
                                        e t Nair
                                        from Paravur, Kerala
                                        Jun 2, 2021
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                                        Address: Maniyan Road, Payyannur, Kannur Dist

                                        I had lodged a complaint regarding the the long bend type kitchen sink tap broken and water splashing and it was shown to your technician Mr.Pranav, while he came to attend another complaint regarding spares replacement of another tap, for which the cost of spare and service charge was paid. Regarding the broken body, after showing the bill, he assured to replace it after getting company’s approval. But even after 10 days your technician is yet to attend. When contacted the technician, he told he is yet to get approval. What a sorry state of affairs from reputed Parryware. The customer care number (is +[protected] also not responding despite repeated calls. Please urgently arrange to attend.
                                        Roca India / Parryware customer support has been notified about the posted complaint.
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