Asian Paints Customer Care
Asian Paints Limited
Customer satisfaction rating: 51%
Submit a Complaint

Asian Paints Customer Care

Asian Paints Limited

Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai City District
India - 400 055

Customer Care Phone Numbers and Contacts


+91 22 3981 8888  

Customer satisfaction rating
Good news! We have a good connection with the company and they're good at resolving user complaints.

Asian Paints related photos (37)

Asian Paints Complaints & Reviews

Sort by:

Asian Paints — colour council department doesnt response

 tabrezulla sn on Mar 19, 2018
Colour consult department he has gave us unappropriate colours when we asked to change that instead of changing they are not responding us .they gave me appointment on19th march 2018, 1:00pm appointment but anyone doesnt responseded to it, even customer department is not responding you are cheating us or what ? First only you they have took the amount
Our reply is that you will give appropriate colours for us or not ....
Complaint comments  Read comments Complaint category Other

Asian Paints — exterior ultima protect colour mismatch.8299

 KUBER Balaguru on Mar 19, 2018
cell [protected].
Dealer. Shilpa agencies.
It's highly irritating the response from Asian paints brand.
I have selected 8299 Ultima protect but they have delivered 20 litres white base colour.
The painting labour not aware of colour and applied completely.
As am not at site couldn't find the mismatch initially.
This have been taken up to dealer Shilpa Trichy. Dlr informed me to check with company. Still no answer.! Pdn...
Complaint comments  Read comments Complaint category Products & Services

Asian Paints — painting at home

 deepamanu on Mar 14, 2018
We are from thane. Recently, we got our home painted with asian paints from your dealer in vartak nagar, thane and the output was extremely good. Painted glow paints on the ceiling of bedroom having pictures of moon and stars which turned out to be waste of money. The painting done on the ceiling doesnt glow at night except for a few stars.

We are aware that asian paints is a reputed brand but this irresponsible act of the painter has ditched our good opinion on your reputation. We request your immediate attention and action please...
Complaint comments  Read comments Complaint category Home & Garden

Asian Paints — unfinished bathrooms

 Gopalan Ravi on Mar 11, 2018
Sir i have given contract to asian paints to paint our house last april. 2017 job was accepted by radiant enterprises 230/15 sri rangadhama 9th main road 5th cross jaya nagar bangalore 560011. Tel[protected] /26565252. They still remain unfinished to bath rooms in our house located at g2 maple hara vija apartments ittimadu banashankari 3rd stage bangalore 560085. Inspite of calling several times they promised to do the work but no body came and did the work.2 bath rooms work remain unfinished. They have have collected full amount vide cheque nos 024457 dated 28.04.2017 drawn on bank of india and...
Complaint comments  Read comments Complaint category Utility Services

Asian Paints — lack of communication regard appointment

 Vijay Jeevanrao Patil on Mar 7, 2018
I have booked for asian paint ezycolour consutancy @home on 21 feb2018 and appointment date 02.03.2018 @ 10.00 am as on schedule date i received sms on my mobile on 01.03.2018 and i dept to pune from ratnagiri which is 300 km but non of your representative reached to my address this is very bad experience from your staff please take serious action regard i waste my time and thousands of money due to your staff negligence...
Complaint comments  Read comments Complaint category Other

Asian Paints — wrong painting / output - for weaving texture

 Jude Roy on Mar 7, 2018
Hi asian paints team,

Recently, we got our home painted with asian paints and the output was extremely good but for one of the wall which turned out to be a disaster.

I am attaching the picture of the output and the actual image found in your website which will better explain what we are trying to say. 

We are aware that asian paints is a reputed brand but this irresponsible act of the painter has ditched our good opinion on your reputation.

Please check the pictures attached and let us know if the output is what it will be like or it...
Complaint comments  Read comments [2]Complaint category Products & Services

Asian Paints — fraud/cheating/false promises/not returning money

 himanshuberry on Mar 4, 2018
On 5th april 2017 i got a waterproofing and paint work done through asian paints for which i paid 5000. I was promised and told that our products can manage any kind of water seepage and in case it fails than the entire money will be refunded back. I got it done through asian paints because i have heard that this company is strong on customer promises. On in dec the water seepage came back and per warranty i reached out to asian paints for the same. It took them 1 month to assign an officer and that too after registering complaints on linkedin and various emails/calls. Then it took them 1 month...
Complaint comments  Read comments Complaint category Products & Services

Asian Paints — sale of expired products by asian authorized dealer

 pravi34 on Feb 23, 2018
Asian paint dealer details : balaji traders hardware and paints, a. S. Rao nagar, main bustop, hyderabad 500062.
Product code : 0027
Product name : royale luxury enamel wood & metal base coat
Manufacture date and batch : 07/2014 a14
Complaint : selling of expire products
Action need from asian : to be clarified why asian not mentioning the product shelf life in can. It mentioning shelf life as 3 years in web site data sheet only.
How the customer know that product what he purchasing is good or not.
Aisian paints representative present at shop : mr...
Complaint comments  Read comments Complaint category Other

Asian Paints — asian paints royale atmos

 najeebyk on Feb 20, 2018
I have registered a complaint about the defective product over phone on 11th february 2018 and i have received the complaint number as [protected] by sms and was promised that someone will contact me within 48hrs. Since no one contacted me by 13th feb'18, i have again called the costumer care enquired about it. Then i was promised that some one will definitely contact me on the same day. I have waited 6 more days for some one to listen to my issue. Nothing happened unfortunately. To my amazement, today (20th february 2018) i got an sms from you saying that "dear customer, with respect to your complaint...
Complaint comments  Read comments Complaint category Products & Services

Asian Paints — painting and waterproofing

 Tanmay92 on Feb 15, 2018
We got the services of asian paints on 2016, for full renovation, from water proofing to textured painting. We have been assured that we won't get any trouble for years but within 6 months the paint has started chipping off from the walls. My whole family has been trying to contact the agency for this issue but no one bothered to get back to us. I tried contacting for a new project and within a day i got a call for new project.
What the hell is this, what do you people consider your customers!!!
Fraud people you are...
Complaint comments  Read comments Complaint category Products & Services

Asian Paints — reference to complaint - 505231618 [Resolved]

 Chetana Bhongale on Feb 8, 2018
Reference to complaint[protected]
We have communicated the claim of rs.73028/- however you have agreed to pay only rs. 24000+rs. 4000 total rs. 28000/-
The cost is too small if compared with the actual loss and delay. However still we have trust on the overall quality of paint.
Considering this as an exception, we are accepting the settlement amount aas rs. 28000/- and we are herby withdrawing the case subject to payment of an amount
Of rs. 28000/- through m/s porwal paints amravati. Please clear the issue early so as to enable us to settle our accounts...
Complaint comments  Read comments Complaint category Products & Services

Asian Paints — damp proof work done and sluggishness observed [Resolved]

 anibulan on Feb 7, 2018

I have done full and
Final payment rs. 1, 65, 000 but the service provided by asian paints is pathetic. Firstly they
Committed to start the work from 7th january but instead they started it on 9th january. No
Customer relationship manager ever visits my place for supervision, nor does he call me to stay
In touch. Only two workers are being sent. They work for 4 hours and leave and sometimes don't
Even come to work without informing us. Although they committed that they will complete the work by 25th of
January, but they finished...
Complaint comments  Read comments [2]Complaint category Products & Services

Asian Paints — ezycolour home solutions. fraud company [Resolved]

 prasun sen on Feb 7, 2018
I took home painting service from asian paints. They have committed on time delivery or money back, and so many staffs. The work started on 26th dec 2018 and they have committed to complete by 31st dec 2018. The work has not yet completed.
Their painter are unprofessional and no expertise. He painted a texture 3 times and all the time it was a mess. Site supervisor never come on time. He told he is going to arrange a different painter but he did not arrange and not evern informed that when they are going come. Its almost more than one month the painting work not completed.
This is...
Complaint comments  Read comments Complaint category Other

Asian Paints — refund of our money [Resolved]

 Hemalatha D on Jan 27, 2018
We have given a cheque of rs.20, 691 for painting the iron gate and staircase railing with epoxy paint on 5th of january. We were assured that the painting would begin on the 8th. Only the supervisor came that day. On 9 th the painters came at 10.30am. They started to tape some newspapers. We repeatedly questioned them about the prep work. No sanding was done. No removal of old paint. They went for lunch at 1 pm and resumed to stick the newspapers at 2.30 pm. We had an argument and they packed and left. Our cheque was promptly cached on the 9th. We called the asian paints helpline on 12th and registered...
Complaint comments  Read comments [1]Complaint category Utility Services

Asian Paints — non settlement of claim for delayed completion of house painting [Resolved]

 Vinodh Kumar Markapuram on Jan 24, 2018
I had contracted asian paints to paint my house. The work was split into two parts of waterproofing and painting. The agreement was that the waterproofing would be done between 9-nov-2017 and 12-nov-2017, and painting would be done between 12-nov-2017 and 25-nov-2017. The amount was paid in full before commencement of work.

However, the work was not completed on 25-nov-2017 and after several follow-ups, the work was completed on 30-nov-2017. Follow-up was required because several areas were left unpainted, though painters declared that painting was completed. This is because supervision...
Complaint comments  Read comments Complaint category Other

Asian Paints — the rubbish product as well as rubbish services [Resolved]

 muneshkumar76 on Jan 12, 2018
Last week i received the call from mr. Bhaumik and he told that our warranty for the same is expires but want to tell you that before our approval for the work carried out we had asked him that what is the time period for this moisture treatment and at that time he told us that for the color the warranty is for five years and for the moisture treatment (For which they charged us separately) the warranty is of three years and now they are refusing for the same.

1st they told us that the said issue is not covered under warranty but when we took up the matter higher authorities now they...
Complaint comments  Read comments Complaint category Other

Asian Paints — damp/moisture again appeared in the wall after damp treatment and paint by asian paints with in 4 months. [Resolved]

 sura_asian_paints on Jan 5, 2018
I have done my flat painting and damp treatment by asian paint in the month of august'2017. But i am really disappoint because of inspite of spending so much money i have not got any solution from asian paints. Engineer came to my place and as per his advice first damp treatment done in bathroom and in two bed rooms walls. After 4 months again damp is visible in really bad manners, even other wall also effected after this paint.

I need some the permanent solution of this issue and as per asian paints agreement problem should be resolved totally free of cost....
Complaint comments  Read comments [4]Complaint category Other

Asian Paints — not providing dealership [Resolved]

 ShreeAandavar on Dec 15, 2017
Dear asian paints, i raised the complaint on 26th sep'17 regarding asian paints dealership for shree aandavar traders, jari kondalampatty, salem - 636 010.
After registered the complaint, one of the asian paints representative visited our shop and promised that will confirm the dealership very soon and requested us to wait some time. But still there is no update with them and not responding well. As of now, we are dealing other competitor paints which moving well. Eventhough we believe the quality and reputation of asian paints. So we are very enthusiastic to get dealership of asian paints....
Complaint comments  Read comments Complaint category Other

Asian Paints — change in colour shade of premium satin enamel white [Resolved]

 Chetana Bhongale on Dec 12, 2017
Please refer the registered complaint from adv chetana kulkarni and hemant kulkarni. We have suffered heavy loss due to change in colour shade. Company senior representative has visited the site and agreed to compensate loss. However no response is received thereafter. Paint has been purchased from m/s porwal paint house amravati maharashtra. Statement of loss on account of repainting due to colour chage has been emailed to m/s porwal paint house. Please settle the complaint.
Adv chetana kulkarni ([protected])
Hemant kulkarni ([protected])...
Complaint comments  Read comments [1]Complaint category Products & Services

Asian Paints — painting done by ezycolour home solutions [Resolved]

 bob lazarus on Nov 25, 2017
Dear sirs,

In july / august we had our flat completely repainted by the above company.

There were two representatives, mr dhanasekar and mr. Akash who were

Coordinating the work. We settled every thing. The cost was about rs 90, 000.

In early october noticed that on one of the walls, the paint has bulged out and

A hairline crack line running from the ceiling.

Had repeatedly been calling the above two gentlemen, and every time they

Promise to come and see the damage, but till date no one...
Complaint comments  Read comments [1]Complaint category Airlines

Recently Discussed

(1 minutes ago)
TVS Tyres
tvs tyre cracked and bubble
(1 minutes ago)
product 302509840
(2 minutes ago)
don't believe quikr certified products
(3 minutes ago)
quikr didn't refund my money - reg
(4 minutes ago)
paid 7000 rs and no response

Featured Complaints