Asian Paints Customer Care
Asian Paints Limited
Customer satisfaction rating: 35%
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192
COMPLAINTS

Asian Paints Customer Care

Asian Paints Limited

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Address
Asian Paints House 6A, Shantinagar, Santacruz (E)
Mumbai
Mumbai City District
Maharashtra
India - 400 055

Customer Care Phone Numbers and Contacts

Phone:

Fax:
Fax:
+91 22 3981 8888

Customer satisfaction rating
35%
Complaints
192
Pending
153
Resolved
39
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Asian Paints Complaints & Reviews

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Asian Paints — House exterior painting disrupted

 Santanu Seth on Apr 26, 2017
Hi,
We employed Asian Eazycolor to paint our home exterior. We paid in full in advance. The representative (Payel Ghosh) have done the initial design and there were some decision on colors. But the work supervisor Sushil Prasad is having trouble understanding the need. He does not understand Bengali. He does not come to our home at appointed hours decided and forgets the previous day's discussion points. He is painting in colours without discussing with us at all.

The contractor Nirmal Pradhan is not following Payel Ghosh's design. He is almost always busy and whenever we...
Complaint comments  Read comments Complaint category Home & Garden

Asian Paints — I am a dealer and very much upset with the services

 Mahalaxmi enterprises Rampally on Apr 24, 2017
Hello sir,
Its been more than a month i have applied and paid the money for a dealership. I have got the material but didn't receive the colour mixing machine and grinder yet. Because of which i am loosing my customer's. I am very much disappointed with the service. Whenever i call the area sales person he always says the machine is not in stock it's been a month and how come a brand like asian paints doesn't keep a stock for more than a month. Many times as there was no proper response from the sales person i had to shut my store and visit the asian paints office. The material which i have...
Complaint comments  Read comments [1]Complaint category Other

Asian Paints — Quality of service provided so far

 Jaikumar Palkar on Apr 24, 2017
Considering our past experience of 3.5 years back we called on m/s. Asian pints marketing department and visit our home which is been done by marketing representative.
Section, budgeting and other related points and requirements ere discussed at length and to our satisfaction and ensure to initiate the work by end of 1 st week of april. (We have 3 bed rooms kitchen, hall and passage)
First payment was also released as assurance for execution.
Your representative visited our flat on 8 th with painting contractor and after visit and some discussion they left for the day. (No...
Complaint comments  Read comments Complaint category Family & Relationships

Asian Paints — As a customer/shareholder, I am not happy with the service

 srivathsan santhanam on Apr 20, 2017
I am Srivathsan Santhanam from chennai, and our family owns share of Asian Paints. As a shareholder I engaged your home solutions team to come and visit my place for quotation.

Your agent came and took the sizes of my flat and provided an estimate. And after lot of negotiations we fixed for a final quotation for Rs. 53500/-

Today suddenly I was called for a discussion and trying to add by saying patty was not added for balcony walls for around 350 sf and flush doors for around 200 sf which we have to add and also we have excluded the cupboard which is around 430 sf...
Complaint comments  Read comments Complaint category House, Apartment Rental

Asian Paints — Regarding colour removal

 pramendra bhargava on Apr 16, 2017
My name is pramendra bhargava resident of JHANSI up .I had buy royal aspira colour for my interior rooms from modern paints store jhansi which which is a authorised shop of Asian paints .When I applied this aspira colourbase at my wall after setting for 4 to 5 days the colour gets plucked out on a small scratch, ie:colour coated film tooks out .Please look into this matter and some expert engineer at my home so that he can resolve the query as soon as possible .My no is 9919268705 ....
Complaint comments  Read comments Complaint category House, Apartment Rental

Asian Paints — Asian paints dealership request

 srujan_mosam on Mar 29, 2017
Hello sir...
This is SRUJAN KUMAR MOSAM..
I am very much interested to take the dealership in my town (mancherial)..
I need u r support for further process to take the dealership...
Am waiting for a positive response from u sir..
I want to know clear details about how much investment is needed to take the dealership..
And I want to know how much percentage of profit if we sell a 4lt paint..
For example : 1200 (4lt)..
In that 1200 how much profit I may get.....
Complaint comments  Read comments Complaint category Building Developers

Asian Paints — I am your delete in tamil nadu, vellore district, nattrampalli customer 283829

 Ajith. b on Mar 28, 2017
Dear sir/madan In this nattrampalli area have 2 delears than how can you provide another delear in this area he opened April 05/04/2017
Am in your 8 years delear than iam how sale your products you lanch more than shop how can I sale product you not provide another delear on this area and another one exterior wall primer 2000 saleing in thirupattur Raja hardware how he sale this mrp More problem to my shop you only give me solution

Thank you,

Balaji timbers 283829

P. Baskar
9042806821...
Complaint comments  Read comments Complaint category Business & Finances

Asian Paints — Visible color different when touching

 ashik111 on Mar 25, 2017
We painted our interior walls before some days (4 days ago, today 25 th march ) using asian paints with a grape color. Now when we touching the wall the colour get fading. The actual color code is X128. We purchased it from sargam enterprises at changaramkulam in malappuraram district, kerala. Can you please check it, then it might be helpfull . Our place is north punnayur near Chavakkad....
Complaint comments  Read comments [2]Complaint category Products & Services

Asian Paints — Work left half way after taking full payment [Resolved]

 Dr. A.A. Majmudar on Mar 22, 2017
My apartment in Baroda, at 102 Shalin, Vrajdham Mandir Road Manjalpur Baroda 390011 was painted by you in January 2017. As the walls had leakage I was advised that the entire plaster be peeled off, Damplock be applied and then repainted on a portion of the walls. I paid the extra charge at 147 Rs/sq.ft, plastering was done and was advised to wait for a month and half for plaster to dry out completely.

Now since 15th march I am calling One Mr. Tejas, who is incharge of my work, daily and initially was giving one deadline after another to complete the work, Now SINCE LAST THREE DAYS,...
Complaint comments  Read comments Complaint category Utility Services

Asian Paints — Very poor paint job [Resolved]

 Yogi Dwarka on Mar 19, 2017
I took paint service at Dwarka New Delhi. Company did a extremely bad painting work. I am struggling with their executives for last 6 months for repair for left out work but they do not respond at all.

Every time I am given a new date form repair but neither anyone turns out in those dates nor I am informed. One mistake I did was to make full payment.

After lots of followup with local contact Harendra (8826790988), i contacted his senior Vaibhav on December 2016 and he assured action within a week. But despite regular follow up even today (12 March 2017), repair has...
Complaint comments  Read comments [2]Complaint category Utility Services

Asian Paints — In less than one month of painting walls are having buble [Resolved]

 Debjani Chatterjee on Mar 17, 2017
I got my house royal painted and in less than one month one of the room wall is having bubble coming up.
After contacting Asian Paint POC - all that i was told it was due to dampness of the wall.
Are they not supposed to tell that before the paint?

Now I have been following up with Asian Paint to give the color code but no response. Can you please help?...
Complaint comments  Read comments Complaint category Products & Services

Asian Paints — Extremely bad service anc after sale support

 Yogi Dwarka on Mar 12, 2017
I took paint service at Dwarka New Delhi. Company did a extremely bad painting work. I am struggling with their executives for last 6 months for repair for left out work but they do not respond at all.

Every time I am given a new date form repair but neither anyone turns out in those dates nor I am informed. One mistake I did was to make full payment.

After lots of followup with local contact Harendra (8826790988), i contacted his senior Vaibhav on December 2016 and he assured action within a week. But despite regular follow up even today (12 March 2017), repair has...
Complaint comments  Read comments Complaint category Utility Services

Asian Paints — No proper painting.. [Resolved]

 maitri mittal on Mar 11, 2017
I was getting my painting work done from asian paints..
The assigned person Rahul took the full payment from us.. but didn't completed our work.. he started even ignoring our calls.. after repetitive msgs and calls he is not bothered to complete the work.. there is no finishing in the work.. I payed around 2 lakh for my painting work.. and it looks like some cheap paint done from some local contactor..
Please take necessary actions asap otherwise I will have to go to consumer court for the matter to get sorted.....
Complaint comments  Read comments Complaint category Building Developers

Asian Paints — Exterior painting of my house in 2016 [Resolved]

 millsbhatt on Feb 19, 2017
In February 2016, Colour Concepts, an agent of Asian Paints in Kolkata, used Ultima Protek to paint our house at a exorbitant price claiming Ultima Protek would protect the exterior of the house from damp. It was therefore very disappointing to see damp on 2 external walls in June 2016. I reported this matter to Colour Concepts who said that they would sort out the matter after the monsoon in September. Although I kept ringing them about this matter, nothing happened. In January 2017, Mr Vishwanath Agarwal visited the site and took pictures of the damaged area and my warranty papers. Although I've...
Complaint comments  Read comments [1]Complaint category Products & Services

Asian Paints — Bangalore, jp, nagar, new house painting cheaper paints instead of epoxy spray used [Resolved]

 raj2376 on Feb 13, 2017
Dear madam/sir,
There has been no reply received by us, towards the damage done by your agency.
My emails to you are going unanswered.
This is not acceptable and is unfair to clients like us,
Who pay you huge amounts, considering the prestigious name
Of asian paints.
We have waited for 4 months now for your corrective action, which has
Been very painful, as it is our new house and we have always wished
To have a house warming ceremony, in all glory and happiness with
Our near and dear ones. But the damages done by your agencies
Complaint comments  Read comments Complaint category Other

Asian Paints — Job not done after taking advance money [Resolved]

 Sunny Monga on Feb 5, 2017
Kandharp traders service provider of asian paints in panchkula(haryana) has taken 40000 rs as advance by cheque around 7 months before and till date they havent refunded the money to me and not even has given me proper service ..they always misguided me with the rates and also in measurements of the area of my house my name is sandeep monga rsident of shivalik vihar nayagaon near PGI chandigarh.kindly resolve my issue as early as poosible...
Complaint comments  Read comments [1]Complaint category Products & Services

Asian Paints — Submission of cost estimates with shade as per residents choice [Resolved]

 indra deo gupta on Feb 4, 2017
One Miss bose deputed in my residence on fifth jan.on contacting Asian paints, kolkata service for painting estimates of home .The person visited and informed that esimates will be given by akash sing and charged 1500/ as consultancy. Akash Sing came and informed to send it later, whoTill date, neither attended nor submitted estimates. My work is pending....
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Asian Paints — Regarding paint is washing from wall within 10 months

 kumud ranjan 007 on Jan 23, 2017
Myself kumud ranjan had house in Patna shivpuri, had purchased ultima paint around 16 drums of 20 ltr and 8 drums of 4 ltr apex, all paints are applied on exterior walls with proper procedure, because previously paint was almost in right texture, that was also Asian, i had done this paint for color change only,
after applying of the paint within three months painting of the exterior wall comes out automatically, at the time of painting my painter had properly rough the service, and after that putty procedure had been done, and then applying the sand paper on it, then the painting procedure...
Complaint comments  Read comments Complaint category Other

Asian Paints — Duplicate Paints and material without Bill [Resolved]

 Sireesha Tadiparthi on Jan 21, 2017
Sir.. before three days i bought Apex Exterior Emulsion and some other goods from Anjani Paints, Tenali, Guntur, Andhra Pradesh,
The shopkeeper give me Duplicate Apex Exterior Emulsion in two bucket 20 liter and 4 liter. When my painter told me about duplicate paint i call to shopkeeper but he not give any response, after then i call to Asian Paints Helpline '1800 - 209 - 5678' and registered my complaint. i call to shopkeeper and told about complain in Asian Paints. After this he returned my two bucket paint (20 liter and 4 liter) which cost was (4410 Rs and 1090 Rs) total 5500 Rs. But...
Complaint comments  Read comments [2]Complaint category Utility Services

Asian Paints — Texture paint mismatch between model vs actual [Resolved]

 Neelamegam S on Jan 10, 2017
I have asked for three variant of texture painting out of which two have been completed but surprisingly I see lot of differences between what asian paint have shown to me and the final results came out in my house. As per the sales person commitment it is expected to be 5 to10% difference. But now I see more than 50% variations which is not acceptable. Please help me to resolve this issue....
Complaint comments  Read comments Complaint category Home & Garden

Recently Discussed

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I am a dealer and very much upset with the services
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Visible color different when touching
8 days ago
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