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Roca India / Parryware Complaints & Reviews

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Last updated Feb 24, 2024
Complaints 336
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Roca India / Parryware Phone Numbers

Toll free
1800 274 6060
127
88
Phone
+91 44 4902 2000
71
36
+91 44 3989 2989
18
10
+91 12 4427 8347
8
15
Fax
+91 12 4427 8343
+91 12 4427 83​50

Roca India / Parryware Website

Roca India / Parryware Head Office Address

No. 62, KGN Towers, 4th Floor, A-Wing, Eithraj Salai Egmore
Chennai
Chennai District
Tamil Nadu
India
600105

Roca India / Parryware reviews & complaints page 15

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A
A S Sarpal
from Gurgaon, Haryana
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Hand washing shower

Address:121006

We purchased a hand washing shower along with other items (PARRYWARE) from PARNAMY sales corporation, new tikona park, NIT, Faridabad i dated 11. 03. 12. 03, 1204 and 21 04 13 (bill no. 5719, 5681, 6344) .
The nozle of the shower was broken while using and put a complaint on 4th June-2016 with the Faridabad based supplier. Since no body turned up to attend our complaint, we lodged a complaint again on 15th June. A person named Mr....
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A
Aunt
from Hyderabad, Telangana
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Toilet seat

Address:500016

I have two sophia wc trap suits which I bought on 29aug 2011.Now the hinges for the seat have become loose.Thwy have become loose for the past two years.I would like to have a new hinges set.
I have tried it in Muralay sanitary engg co qhere I bpught the product.They have directed me to you.
My ne and address
Sukanya baba
409 mount santoshi apts mayuri marg begumpet Hyderabad
Phone no.[protected]
Please...
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N
Nithin Paul
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toilet flush

Address:673577
Website:Parry ware

I have registered a complaint regarding toilet flush three months before.Still the service man came for repair. Every time I call they say please wait for two days.It's being three months am waiting.My complaint register number is CIU161001.Now am fed up of calling the worst customer care ever.Finally decided to buy a new one replacing the entire set....
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N
Nagarajan Ashokkumar
from Srinagar, Jammu and Kashmir
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Parryware water closet

Address:638011

I, N.Asokkumar, residing at 34/1 Balasubramania Nagar, Perundurai Road, Erode 11, purchased nearly 7 nos of western floor mountable water closet (Toilet basin) and 7 nos of wash basin of Parry ware make, all in white colours nearly 12 years back.I purchased the same from SNRMS, Erode (Rani & Co., Erode). I used the same for the house where I am residing for the past 10 years. But nearly some 7 years back itself I experienced hair line cracks...
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V
vinu_pm
from Bengaluru, Karnataka
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Ceramic flush tank shell and wash basin cracked

Address:680505

It is with utter dissatisfaction I am writing this to Parryware. I raised a complaint (Compliant # CTC15C074) on 30 Dec 2015 regarding cracks on the parryware sanitaroy ware as mentioned below. It has been acknowledged and a technician named Benny George contact number [protected] inspected the place on 4 Jan 2016 and reported the damages which I mentioned was correct. On 6 Jan 2016 I got a SMS from the DM-RCOASM saying that the compliant...
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M
manickesav
from Thiruvarur, Tamil Nadu
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Regarding Service rectification

Address:Chennai, Tamil Nadu

Dear Sir, As per service request complaint (Reg no-CTY15B044), your service Technician has been checked the sink cock tap on 26.11.2105. The service Technician take a photograph of parry ware sink cock tap and could not service or replace the sink cock tap. Now what is the present status of my service complaint? I request you kindly replace the product within warranty period condition at the earliest. Regards, M.Kesavan Plot No.12,...
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Address:680505
Website:www.parryware.in/contact_us.php

It is with utter dissatisfaction I am writing this to Parryware. I raised a complaint (Compliant # CTC15C074) on 30 Dec 2015 regarding cracks on the parryware sanitaroy ware as mentioned below. It has been acknowledged and a technician named Benny George contact number [protected] inspected the place on 4 Jan 2016 and reported the damages which I mentioned was correct. On 6 Jan 2016 I got a SMS from the DM-RCOASM saying that the compliant...
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I
inderpawar1967
from Jaipur, Rajasthan
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Leakage of water from commode 24/7 days

Address:110075
Website:Google

I bought two sets of Perryware toilet seats from Palam market, after about 6 months, one of the set has started leaking water from the tank 24/7 days. It's very disturbing especially in the night with continuos dribbling of water into the seat, please rectify it as soon as possible....
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P
papalal
from Indore, Madhya Pradesh
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Leakage in flush tanks

Address:Indore, Madhya Pradesh, 452010
Website:www.roca.in

Sir, I purchased the Roca Wall hung WC with Builtin Flush tank ( 5 nos) closet their was a problem of leakage in tank.I called your customer care in Five times since oct 2014 and registered the complaint for the problem for that they sent a message, the person Mr Ram Kushwah will attend .He told me its manufactured defect, i can not do any thing you approach to head office, so we replace the flush tank then he gone again i called the service...
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R
Rajaram Krishnaswami
from Delhi, Delhi
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Bathroom Cisterns

Address:Pune, Maharashtra

We live in Flat no.201, ISABELLA Apartments, 77, Sahaney Sujan Park, Lullanagar, Pune 411040.We are facing repeated problems with the ROCA Cisterns. Also, the Service is very poor. The Service Technician comes WHEN HE FEELS LIKE, WITHOUT TAKING AN APPOINTMENT, not as per the CUSTOMER"S Time. As a result, he comes when we are not at home. My phone number is [protected]. RAJARAM...
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I have regd compaint no152018 reg leakage of water and not properly working of my flush pressure piston same is attned by plumber satnamsinghon 22/7/15 vide r/no 12877 by charging rs300 for it but to my surprise the fault remain still stand after this service again i lodged complaint under 152057 for the same fault but automatically it is clear and no body attended the same then i made complaint to Ludhiana which was given in sms and same...
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A
ashishpapri
from Malkangiri, Chhattisgarh
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Cistern not working properly

Address:Durg, Chhattisgarh

I have purchase two wall mount cascade closets from Shree Vijay Enterprises, supela Bhila, Chhattisgarh State, phone NO. [protected] on August'15, amounting to Rs. 13400/- each . One of them is white & another is Ivory (PP) the problem is that cistern/ Flush of commode is not working properly with pressure. Your above said dealer is not responding my complaint properly near about 1 month and suggest to ask toll free number of customer care...
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Address:Kolkata, West Bengal

Complaint no.Cca158079 dated 8th august, 2015 although company representative visited twice with measuring equipments but no solution provided. Alleged my choice as customer as pressure of 1, 5 kgs and 30 ft hheight is not available at the bathroom location. No proper communication given to me, but yesterday i got the message the companits completed. To the best of my knoledge, no such precondition was informed at the time of selling...
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D
darryl pinto
from Mumbai, Maharashtra
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WC seat cracked in about 7 months

Address:Mumbai City, Maharashtra

I had purchased two new parryware WC in the months of Nov & Dec'14 as a part of my house renovation. However on 26th May'15 I found that a crack had developed on the plastic toilet seat & was also oinched on the thigh by the same. On checking the other WC seat the same crack was observed. Had it been one I could have blamed the usage however both seats were cracked exactly in the same place (under right thigh). The WC's are used solely for...
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Address:Chennai, Tamil Nadu

Hi We have placed the tap model:wall-mixer-3-in-1 [3 levers - left, middle, right] in our bathroom. This tap is purchased 2 years back. But for more than 1 month, we are facing a "Water leaking" problem from this tap. Even if we close left and right levers, still the water is not stopped completely. Meaning some drops keep on leaking from this tap. Only if we keep the "middle" lever in the centre position, the water leakage is...
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A
Abby Singh
from Bengaluru, Karnataka
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Worst Product - Pathetic Service

Address:Gwalior, Madhya Pradesh

Hello Team Parry Parry is one of the most expensive product we have in India. Its very difficult for middle class people to buy it. I belongs to middle class only and after thinking so much i went for your product but now i am regretting for my decision. Your product is not working from the last One month and nobody comes in a support for it. We belong to Gwalior (MP) from where we bought this product. After complaining to them...
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K
Karthikcbt
from Coimbatore, Tamil Nadu
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Defective EWC not being replaced

Address:Coimbatore, Tamil Nadu

We bought 3 EWCs, 3 wash basins and other fittings from Parryware authorised dealer M/s.Alagu Sanitaryware, Coimbatore on 2/3/2015. When we took them out for installation, we fould one EWC and one lid was cracked. We reported it to the dealer and asked for replacements as they were not even installed. But the dealer asked us to register a complaint with Parryware customer care. Accordingly a complaint (no.CCB154001) was registered. Company...
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G
gan.ankrishn
from Jangaon, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement for flush tank

Address:Chennai, Tamil Nadu

Sir, I purchased the parry ware EWC gasket method closet their was a problem of leakage.I called your customer care last month 28/10/14 and registered the complaint for the problem for that they sent one person to at tent .He told me its manufactured defect so we replace the flush tank then he gone again i called the service center regarding this matter they told me we give u new tank with 15day but still i will not receive any tank i...
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S
Sanjeev Johar
from Ludhiana, Punjab
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cardiff walvit pan not working

Address:Ludhiana, Punjab

sir we purchased five cardff walvit pan with seat cover .and this is not working we complaint many time .please exchange this .this is purchased from stylish sanitary engineers, deepak cinema road ludhiana. i also compliant this.last week. thanx sethi mob no- [protected]...
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Z
Zacarias
from Amalapuram, Andhra Pradesh
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Improper service by service center

Address:Chennai, Tamil Nadu

I have a list of complaint details which shows the incapability of the service center. ID NUMBER 1 : CCH47242 --> Call was attended after lot of escalation, just to provide a low quality shower which didn't have the force to spill out water, so we logged another complaint. ID NUMBER 2 :CCH48275 --> Not attended at all. ID NUMBER3 :CCH48760 --> Replaced the spare in hand shower and worked properly, so he got sign...
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