Roca India / Parryware Complaints & Reviews

Frequent flow of water through the closet if the water tap is kept in on position.The complaint booked one month back
with number ccc47043.


The items purchased one on 05/2012 and the problem started after one year.


Your customer service is very poor...

Subject; Replacement of the purchased material-Complaint No; CTD46016

With reference to your Replacement Advice Service Record dated 13/6/2014 and above mentioned subject I would like to bring your kind attention to the negative behavior I have experienced from your office at Cochin. The staffs who handled my subject of complaint are one Mr. Manoj and M/s Anupama.

I had purchased a CAS SHELL FOR WH CISTERN AND...

I am Sibiraj PR, I had purchased Parryware bath fittings and kitchen fittings 3 year back. Same time I purchased some Omco products and some local items. Now the Parryware products getting damaged one by one, still no issues for Omco products and local items. I have contacted their customer case (Complaint No: CTN45002, CTN47001) since it has 7 year guarantee. Very bad experience from them, its one month completed after my complaint registration....

As I have booked complaint on 06 of Feb . As I have called in the madurai service center the told that it has been attended by Nagarajan on 7 of feb But really it has not been attend the service person not even came to the home on 7 of feb and I again called to that person next day that is on 8 of feb and the service person told that I will come today, but the person not came on that day also. Again I Called to the toll free number on 11...

I purchased two Parryware slimline Flush two months back. Out of these one is not working satisfactorily. The local dealer is not responding properly. I want the company should take steps to replace/ repair it as it is purchased only two months back and within warranty period.
C.K.Tripathy
Deheripali, Sambalpur-768 004...

I have bought a Domestic pressure pump model A 100 and it has been traumatic experience since I bought it. Please do not buy this pump. The technicans are not coming on time, manufacture fault in the motor, false promises from area manager and no support from reseller as well. Entire value chain is lazy and does not understand customer problems. Parryware should not go into this business, if you can not buy proper motors and market...

Dear sir, Flush of commode is not working properly. number o[censored]nits-3.I have filed a complaint on customer care = [protected] .complaint no= csn3014. I have purchased these commode flushes from bhagirathi ceramics vishrambag,sangli.He is not responding with my complaint near about 1 month. Please take proper action regarding this complaint. My e-mail address is [protected]@gmail.com .Mob no-[protected]. ...

PARRYWARE SLIMLINE DUAL-FLUSH TANK
DO NOT PURCHASE ONE OF THESE
THE DESIGN IS FAULTY AS THE BUTTONS GET STUCK DOWN AND YOU LOSE ALL WATER FROM YOUR OVERHEAD TANK
WE LOST 1000'S OF LITRES OF WATER
PARRYWARE REFUSES TO DO ANYTHING BECAUSE OUT OF WARRANTY
THE FLUSH TANKS ARE LIKE NEW - HARDLY USED
I TOLD THEM IT WAS A DESIGN FAULT BUT THEY ARE NOT INTERESTED
SO I AM MAKING THIS COMPLAINT...

dr. sir,
we have installed two multi use wc seat covers of roca company.
in our home. and both the seat covers are not working at all.
one is having electric shock problem and the other one is not functioning
properly. we had purchesd one seat cover around of 28000 rs. and we are not
getting worth of it. we can't even use them.. we had complaint roca office in ahemdabad
many times and they always...

Initially I purchased a wall mixer simple of your company form an authorized shop one but later changed it to one with hand shower . He did not change the bill nor did I insist on good faith.
Its a week since I complained about it. They are just giving lip service . No one has turned up yet to look into the matter. Please suggest what I shall do?...

We have purchased two nos. Parry ware Slimline Flush Tanks in Dec. 2010 when we renovated our house in Thane. One of the flush tank was not found to be ok from the very first day itself. The dealer and the plumber checked and said it could be due to the design of the flush tank only. Ten days ago the flush tank stopped working all together. Since we could not get the Parryware customer service no, we called the local plumber. The flush...

Such a bad product, worst customer care ... Very bad quality - Please don't go for that ...

We brought a Parryware Wallhung closet during our house construction and now it broke and fell down after using for just 5 years. This closet is used sparingly as we have other bathrooms. The closet felldown when one o[censored]s were sitting on that. Thank God we just escaped from falling down. If we had also fallen down, will the company...

We wish to register a complaint about Parry ware Euclid Pillar Tap 4nos purchased on 30/3/10 as per bill no.1772 from A2Z Sanitary wares.The photos of the defective pillar cocks are attached in this mail. Also we note that the Slimline Health Faucet knobs are regularly breaking. Please look into the matter urgently and replace the damaged pieces....

My Slimline western type commode got discolored within a year. It was dirty inside from the time I purchased ( New Patel Hardwares , Neredmet cross road).The dealer assured me it would be all right within a few days o[censored]se. Now the condition inside as well as outside deteriorated. I complained to customer care. Within a few days their rep came and inspected the commode and just vanished. It is almost 40 days. I have no communication recd...

I purchased 3 nos. of Cascade Health Faucets ( Hand Showers ) for my toilets from M/s Parrydeals Kanpur([protected])

Complaint No CKC 24004
.I purchased 3 nos. of Cascade Health Faucets ( Hand Showers ) for toilets from M/s Parrydeals Kanpur ([protected]) around Feb/ March12 and got installed in my newly construcetd flat.It was not put to any use. Just on the day of innaugaration ( 22nd April 12 ) plastic plunger of 2...

there is a leakage in my parryware cascade closet,please send someone to rectify the issue to the below mentioned address

Idasseril house,Shanti Nagar,Karakulam P O, Kavadithalackal,Trivandrum,Kerala, pin:695 564

Cont No:[protected]...

I purchased new brand cardiffwallvit pan of parryware which has manufacturing defect which cannot be seen apparently. so please replace my pan and oblige as i am facing lots of inconvience because of that. I want someone to visit my sight fast and do the needful urgently. I have made complain to call centre on 26.4.12 and my complain no is CMU 24368...

purchased parryware cascade model closet and flush tank grey colour on 16.08.2005. the flush tank splits . i could not get a tank alone from the market as they sell the product with closet only.complaint lodged over toll free no [protected]. complaint nos are CER I C 027 and CERIA025. Company's representative visited our house and we showed him the product and purchase bill. no further development in redressing the grievance....

Respected Sir

I had purchased Wash Basin (Satlaj) fron S P Traders Gomti Nagar, Lucknow. Product Code C0473, When Plumber fit wash basen the chip broke because it’s chip was very hard. So kindly replace this product & provide another wash basen. Your company is very famous . I have built many construction & I suggested many customers to use your product .So kindlay solve my problem.

Thanking...

Hi

I had a very bad experience with PARRYWARE SANITARY EQUIPMENT. I invested 1.5 laks worth sanitary equipment for my new house 2.5 years back. But the quality of taps is very very bad inspite of its brand and I ended up getting problems with taps resulting in leakage after 1 year o[censored]sage itself. There is no proper clarification from Parryware when approached. I approached their customer care cell and the service is so bad...