Roca India / Parryware Complaints & Reviews

We have purchase western toilet basin, but our bad luck it was broken on the top cover of flushing one. I have raised complaint request for replacement past one month before. But still am not able to get any update against that complaint. Complaint no.CCO/200721/01 model.Spare parts Required for Prime Single piece S-220 closet model.C885346-white

Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.

On 19/08/2020 i have purchased an parryware single piece Wc C896646 aster single piece and got it installed on 29/08/2020 after installation i was facing multiple problems like the water use to go very slow when flushed and once the tank is filled with water it automatically starts coming in the pot i have registered my complain on the given number and tried to speak multiple times to your customer support executive but i didn't got any response from your team. So i request you to kindly resolve my issue

Compde Toilet seat plastic bolt broke

Dear
Sir/Ma'am
I have a request to you plz listen my concern.I have purchased so many things of parryware brand .and one by one things are breaking..at starting time a good service given by you..but now no one listening our problems related to your brand's things..we are waiting from a long time period..Now I am frustrated to your late service and have called many times to ur customer care also.
I am trying to repair...

Parryware urinal sensor is old model

Mixer disc complait

Hello, Regal model WC is with water leakage in flush. Unable to reach customer care since couple of days. Could you please contact me? [protected].

Parryware toilet set is installed in the toilet in my house, now the flush is leaking and not working properly

Even after continuous maintance, water leak in parryware cute closet

In our Hospital, two Parryware concealed push flush valve were leaking and we called for service through our vendor. The service technician Mr. Bose, came from Martin Enterprises, Madurai, 90 Kms from our place, Rajapalayam. He came on 13.08.2021 and serviced the valves and said salt deposition was the cause for the leak. He cleaned it and changed Washers of the valve in both units. He did not tell about the cost of the Washers and also he...

Not working flush tank

I purchased a parryware vitreous European closet. Now the seat cover damaged. It is sorry to inform you that these heavy duty seat cover is not available from any of the shops in ernakulam, kochi, Kerala. As far as customer is considered it is very bad after sale customer service. Hence I request you to make available to me immediately.
Mob [protected]
[protected]@gmail.com

Flush leakage without even pressing the buttons

I bought a parryware mixture null last month and it is damaged and in warrant period

Hi Team,

In my bathroom toilet cistern water is not filling properly. To fill water it takes minimum half an hour which is not acceptable. Water is filling inside cistern very very slow. I am facing this problem from long time.

That's why I have raised a ticket requesting on dtd.05.08.2121 to log a call to customer care regarding cistern problem in my bathroom toilet.

From customer care told me...

Hi Water leakage from one of the Parryware Flush valves in my home,

The problem closet was bought in Sept. 2019. Its seat cover has lost its slow-closing motion and it’s now closing abruptly like the other normal seat covers. It needs repair or replacement if it can’t be.

Nal ko chalu band karne ke handle
Ke andar jo plastic ki grove he wo kat
Gayi he jiske karan nal chalu band nahi ho raha he slip ho jata he
Mene PARRYWARE ka saman lekar koi galti kar di kya so itna pareshan hona pad raha he

I have registered a complaint about the product quality . It appears to me local sales agent cheated me by selling duplicate Parryware items. So far… no action being taken… I have enough evidence to prove that I was cheated…. Inadequate/ improper customer service…