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Roca India / Parryware Complaints & Reviews

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Last updated Oct 27, 2023
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Roca India / Parryware Phone Numbers

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1800 274 6060
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+91 44 4902 2000
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+91 44 3989 2989
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+91 12 4427 8347
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Fax
+91 12 4427 8343
+91 12 4427 83​50

Roca India / Parryware Website

Roca India / Parryware Head Office Address

No. 62, KGN Towers, 4th Floor, A-Wing, Eithraj Salai Egmore
Chennai
Chennai District
Tamil Nadu
India
600105

Roca India / Parryware reviews & complaints page 8

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A
A s kuar
Sep 5, 2021
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Address:24/80 Thati Thopu Street Gate puttur-517583 Andhra Pradesh

We have purchase western toilet basin, but our bad luck it was broken on the top cover of flushing one. I have raised complaint request for replacement past one month before. But still am not able to get any update against that complaint. Complaint no.CCO/200721/01 model.Spare parts Required for Prime Single piece S-220 closet model.C885346-white
+2 photos
Roca India / Parryware customer support has been notified about the posted complaint.
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    suman2309.sc
    Aug 31, 2021
    Aug 31, 2021
    This thread was updated on Aug 31, 2021
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    Address:C 23, Kailash Apartments, Sector 4, Dwarka 110078

    Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.
    +3 photos
    Roca India / Parryware customer support has been notified about the posted complaint.
    Aug 31, 2021
    Updated by suman2309.sc
    Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.
    Aug 31, 2021
    Updated by suman2309.sc
    Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.
    Aug 31, 2021
    Updated by suman2309.sc
    Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.

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      Utkarsh Singh ald
      Aug 30, 2021
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      Address:752A/566a Mumfordganj allahabad

      On 19/08/2020 i have purchased an parryware single piece Wc C896646 aster single piece and got it installed on 29/08/2020 after installation i was facing multiple problems like the water use to go very slow when flushed and once the tank is filled with water it automatically starts coming in the pot i have registered my complain on the given number and tried to speak multiple times to your customer support executive but i didn't got any response from your team. So i request you to kindly resolve my issue
      Roca India / Parryware customer support has been notified about the posted complaint.
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        O
        ONLY UPSC HISTORY
        Aug 28, 2021
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        Address:Flat no 302 building no 8D, Mahendra bloom 441108dale, SEZ Mihan ,Khapri, Nagpur

        Compde Toilet seat plastic bolt broke
        Roca India / Parryware customer support has been notified about the posted complaint.
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          Neeraj Samant
          Aug 26, 2021
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Regarding plumbing materials like tap,mixer, angle cock etc

          Address:DEHRADUN

          Dear
          Sir/Ma'am
          I have a request to you plz listen my concern.I have purchased so many things of parryware brand .and one by one things are breaking..at starting time a good service given by you..but now no one listening our problems related to your brand's things..we are waiting from a long time period..Now I am frustrated to your late service and have called many times to ur customer care also.
          I am trying to repair...
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          Vr37Mumbai
          Aug 25, 2021
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          Address:Kotak Mahindra Bank jvpd Juhu Mumbai

          Parryware urinal sensor is old model
          Roca India / Parryware customer support has been notified about the posted complaint.
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            G
            gafoorck1033
            Aug 21, 2021
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            Address:Chudalakkal malayamma NIT chathamangalam kerala

            Mixer disc complait
            Roca India / Parryware customer support has been notified about the posted complaint.
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              S
              Sbkhbk
              Aug 21, 2021
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              Hello, Regal model WC is with water leakage in flush. Unable to reach customer care since couple of days. Could you please contact me? [protected].
              Roca India / Parryware customer support has been notified about the posted complaint.
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                J
                Jayakrishnanremesan
                Aug 20, 2021
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                Address:Saraswathy (h), edakkulam p.o poilkav,koyilandy

                Parryware toilet set is installed in the toilet in my house, now the flush is leaking and not working properly
                Roca India / Parryware customer support has been notified about the posted complaint.
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                  R
                  Ramesh Aanikode
                  Aug 17, 2021
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                  Address:Aanikode, palakkad

                  Even after continuous maintance, water leak in parryware cute closet
                  Roca India / Parryware customer support has been notified about the posted complaint.
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                    D
                    Dr Gopalakrishnan
                    Aug 16, 2021
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                    Parryware Flush Valve and Excessive Service Bill.

                    Address:Martin Enterprises, 12, North Masi Street, Madurai.

                    In our Hospital, two Parryware concealed push flush valve were leaking and we called for service through our vendor. The service technician Mr. Bose, came from Martin Enterprises, Madurai, 90 Kms from our place, Rajapalayam. He came on 13.08.2021 and serviced the valves and said salt deposition was the cause for the leak. He cleaned it and changed Washers of the valve in both units. He did not tell about the cost of the Washers and also he...
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                    D
                    Deepa Lunawat
                    Aug 16, 2021
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                    Not working flush tank
                    Roca India / Parryware customer support has been notified about the posted complaint.
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                      B
                      binodkumarb
                      Aug 14, 2021
                      Aug 14, 2021
                      This thread was updated on Aug 14, 2021
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                      Address:Veliyath parambil, Neduvannoor, Chowara P O, kochi, Kerala 683571

                      I purchased a parryware vitreous European closet. Now the seat cover damaged. It is sorry to inform you that these heavy duty seat cover is not available from any of the shops in ernakulam, kochi, Kerala. As far as customer is considered it is very bad after sale customer service. Hence I request you to make available to me immediately.
                      Mob [protected]
                      [protected]@gmail.com
                      Roca India / Parryware customer support has been notified about the posted complaint.
                      Aug 14, 2021
                      Updated by binodkumarb
                      I purchased a parryware vitreous European closet. Now the seat cover damaged. It is sorry to inform you that these heavy duty seat cover is not available from any of the shops in ernakulam, kochi, Kerala. As far as customer is considered it is very bad after sale customer service. Hence I request you to make available to me immediately.
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                        Hari Nandan Reddy
                        Aug 14, 2021
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                        Address:309/b Madhava nagar HIG Phase 1 r.c.Puram BHEL Hyderabad 502032

                        Flush leakage without even pressing the buttons
                        Roca India / Parryware customer support has been notified about the posted complaint.
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                          Rohan13619
                          Aug 13, 2021
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                          Address:New jaganpura near trideo mandir patna

                          I bought a parryware mixture null last month and it is damaged and in warrant period
                          Roca India / Parryware customer support has been notified about the posted complaint.
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                            Hi Team,

                            In my bathroom toilet cistern water is not filling properly. To fill water it takes minimum half an hour which is not acceptable. Water is filling inside cistern very very slow. I am facing this problem from long time.

                            That's why I have raised a ticket requesting on dtd.05.08.2121 to log a call to customer care regarding cistern problem in my bathroom toilet.

                            From customer care told me...
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                            Nixne
                            Aug 12, 2021
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                            Address:274 B Ushanagar extn, Indore 452009

                            Hi Water leakage from one of the Parryware Flush valves in my home,
                            Roca India / Parryware customer support has been notified about the posted complaint.
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                              balanjyothi
                              Aug 10, 2021
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                              Address:Cheringal House, Manisseri East, Ottapalam, PPalakkad Dist., Kerala.

                              The problem closet was bought in Sept. 2019. Its seat cover has lost its slow-closing motion and it’s now closing abruptly like the other normal seat covers. It needs repair or replacement if it can’t be.
                              Roca India / Parryware customer support has been notified about the posted complaint.
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                                Om Tomar
                                Aug 10, 2021
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                                Address:32A/5 New patel nagar, 1045/2/4 Rau

                                Nal ko chalu band karne ke handle
                                Ke andar jo plastic ki grove he wo kat
                                Gayi he jiske karan nal chalu band nahi ho raha he slip ho jata he
                                Mene PARRYWARE ka saman lekar koi galti kar di kya so itna pareshan hona pad raha he
                                Roca India / Parryware customer support has been notified about the posted complaint.
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                                  Brittofernando
                                  Aug 6, 2021
                                  Aug 19, 2021
                                  This thread was updated on Aug 19, 2021
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                                  I have registered a complaint about the product quality . It appears to me local sales agent cheated me by selling duplicate Parryware items. So far… no action being taken… I have enough evidence to prove that I was cheated…. Inadequate/ improper customer service…
                                  +1 photos
                                  Roca India / Parryware customer support has been notified about the posted complaint.
                                  Aug 19, 2021
                                  Updated by Brittofernando
                                  No action from Parryware yet…
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