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Roca India / Parryware Complaints & Reviews

www.roca.in
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Updated: Jan 20, 2026
Complaints 344
Resolved
37
Unresolved
307
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Roca India / Parryware reviews & complaints page 8

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V
varunsqa
from New Delhi, Delhi
Oct 27, 2021
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Website: www.parryware.in

I've purchased Parryware Single piece toilet seat from "Shanti enterprises, Ghaziabad (201001)" on[protected] and 3 days later its seat cover's hydraulic system got failed. I filed the complaint with Parryware customer care (complaint number: CGH/270821/02 ) Their technician came and agreed that part is faulty and its replacement was approved.
Since then, i have followed up several times using their customer care whatsapp number, email, phone number but the part is not replaced even after 2months of complaint. All they say is part not available.
Roca India / Parryware customer support has been notified about the posted complaint.
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    9
    9444940616
    Oct 25, 2021
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    Address: 1 F Hanut Apartments, 131 Vellala Street, Adambakkam, Chennai 600 088

    Respected Sir,
    I have purchased 2 units of western closets on 21st October 2021 from M/s. Sri Lakshmi Hardwares, Adambakkam and we found one flush unit was leaking. We lodged a complaint on 22nd October 2021 vide no CCH/231021/46 and your Engineer refused to replace as the damage is done due to transportation.
    Please resolve as it’s not consumer fault.
    Regards
    R Ramesh
    Roca India / Parryware customer support has been notified about the posted complaint.
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      T
      Teju N
      Oct 25, 2021
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      Address: Vrushadhri Nilaya, 36/1, 2nd cross, Gowdru kariyappa layout, lake view road K Channasandra Kanaka Nagar, Horamavu, Bangalore Urban Karnataka - 5600

      Damaged western toilet
      Roca India / Parryware customer support has been notified about the posted complaint.
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        A
        alpanacharan
        from Durgapur, West Bengal
        Oct 24, 2021
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        Address: B 3 chameli apartment sankarpur west durgapur 6 W bengal

        I have an wall mounted commode and the cistern is fitted to the wall which is leaking whenever flash is used
        Roca India / Parryware customer support has been notified about the posted complaint.
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          J
          James8954
          from Chennai, Tamil Nadu
          Oct 23, 2021
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          Address: Chennai

          ON 16th Oct a person from Parryware visited and tried to rectify the problem on the wall mixer and informed that its an issue in the product and needs to replaced but then he has gone and not turned up. Poor service by parryware. Disappointed. Now not picking up call and not solving the problem .
          Roca India / Parryware customer support has been notified about the posted complaint.
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            B
            Balgovind Mannavazhy
            from chennai, Tamil Nadu
            Oct 21, 2021
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            Address: Chennai

            We were supplied a cracked flush tank which neither the company or dealer is prepared to replace Each says it's the other to do it
            Roca India / Parryware customer support has been notified about the posted complaint.
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              S
              Swetha Sajith
              Oct 17, 2021
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              Address: Balussery

              Our Parryware Closet flush is not working... kindly send your staff for the repair work...
              Roca India / Parryware customer support has been notified about the posted complaint.
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                A
                Abhishek Kumar pattanayak
                from Sambalpur, Odisha
                Oct 17, 2021
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                Address: House no 4 ,Girija nagar, Dhanupali, House no 4 Dist- -Sambalpur State - Odisha

                My ceramic one piece western toilet/commode cover is not being fitted on its way where it is to be and it's always coming out and falls please make that ok it's been not an year for me to purchase that and it's showing such problem please kindly send someone to make that ok
                Roca India / Parryware customer support has been notified about the posted complaint.
                Oct 17, 2021
                Updated by Abhishek Kumar pattanayak                 Make my issue resolved as soon as possible please
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                  G
                  GAe
                  Oct 13, 2021
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                  I have purchased one single pc commode prime from Bharat Sanitary Damana square on 11.03.2021, fitted by local experienced plumber one wk back, I found the water coming slowly during pressing flushing button and water coming also nor of sufficient quantity, on opening the plumber fund that water is filled up to half of the tank.
                  Roca India / Parryware customer support has been notified about the posted complaint.
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                    S
                    sreevatsan.md
                    from Chennai, Tamil Nadu
                    Oct 2, 2021
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                    Address: Rangarajapuram,

                    I need service, kindly arrange service technician. I will pay the service charges
                    Roca India / Parryware customer support has been notified about the posted complaint.
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                      J
                      Janardhan Rao Nimmaka
                      Sep 30, 2021
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                      My Parryware commode model- Vitreous
                      Flush tank is leaking. I need service, kindly arrange service technician. I will pay the service charges
                      N. Janardhanrao
                      Visakhapatnam, AP
                      Roca India / Parryware customer support has been notified about the posted complaint.
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                        P
                        [email protected]
                        Sep 26, 2021
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                        Address: 2/52A Shivaji Nagar

                        The base of the vanity got broken
                        Roca India / Parryware customer support has been notified about the posted complaint.
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                          A
                          Absher
                          Sep 25, 2021
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                          Address: Kerala

                          We are brought the product from M/s. Friends Kunnamkualam, kerala. We where registered our Compliants on your Customercare team and they were visited 3-4 times and each time are paying the service charges. As per them the subject product was discontinued hence they were unable to fix the issue, the issue was waste is not washing out and its sucking mechanism is malfunctioning. Your service adviser is telling there was a component was damaged and it should be replaced. We were following up with them and they telling that particular component is not available. We are very much disappointed about this product and the poor response of your team. We need a permanent solution for this issue and we hereby request to replace this closet with other type of closet. Waiting for your response
                          Roca India / Parryware customer support has been notified about the posted complaint.
                          Sep 25, 2021
                          Updated by Absher                           Subject venus remless closet is malfunctioning and your service team was unable to fix the issues even after several visits. We are requesting permeated solution and requesting for a new different closet

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                            V
                            Vithiya t
                            Sep 17, 2021
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                            Call me at [protected]
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                              R
                              ramkiii
                              Sep 11, 2021
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                              Address: Vachaya Naik Thanda, Kallur Mandal, Chandrupatla post

                              In geyser water is heating about 2 minutes and after 2minutes it is stopping
                              Roca India / Parryware customer support has been notified about the posted complaint.
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                                G
                                Govinda raja
                                Sep 11, 2021
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                                Address: No 403 Sri Lakshmi Nivas Dasarahosahali Bpet Tq Kolar Dist

                                Parryware commed lekage
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                                  M
                                  Muthuvelu A
                                  Sep 7, 2021
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                                  Address: 11, Pudhu nagar,Nallur ,Tiruppur

                                  Two months ago Parryware technicians came and service for our closest, still now its not working.please sent your technicians.
                                  Roca India / Parryware customer support has been notified about the posted complaint.
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                                    A
                                    A s kuar
                                    Sep 5, 2021
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                                    Address: 24/80 Thati Thopu Street Gate puttur-517583 Andhra Pradesh

                                    We have purchase western toilet basin, but our bad luck it was broken on the top cover of flushing one. I have raised complaint request for replacement past one month before. But still am not able to get any update against that complaint. Complaint no.CCO/200721/01 model.Spare parts Required for Prime Single piece S-220 closet model.C885346-white
                                    Roca India / Parryware customer support has been notified about the posted complaint.
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                                      S
                                      suman2309.sc
                                      Aug 31, 2021
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                                      Address: C 23, Kailash Apartments, Sector 4, Dwarka 110078

                                      Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.
                                      Roca India / Parryware customer support has been notified about the posted complaint.
                                      Aug 31, 2021
                                      Updated by suman2309.sc                                       Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.
                                      Aug 31, 2021
                                      Updated by suman2309.sc                                       Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.
                                      Aug 31, 2021
                                      Updated by suman2309.sc                                       Recently purchased Parryware India WC, Very Poor plastic quality and regular rusting on brackets / bolts which is spoiling the look and pathetic services. No proper customer care. Infact, the stamp of the product has been removed after using the product. May be Roca or Parryware are selling second hand or cheap material now.

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                                        Utkarsh Singh ald
                                        Aug 30, 2021
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                                        Address: 752A/566a Mumfordganj allahabad

                                        On 19/08/2020 i have purchased an parryware single piece Wc C896646 aster single piece and got it installed on 29/08/2020 after installation i was facing multiple problems like the water use to go very slow when flushed and once the tank is filled with water it automatically starts coming in the pot i have registered my complain on the given number and tried to speak multiple times to your customer support executive but i didn't got any response from your team. So i request you to kindly resolve my issue
                                        Roca India / Parryware customer support has been notified about the posted complaint.
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