Roca India / Parryware — Docket No.: CHW05082103 Water is not filling properly in bathroom toilet cistern.
In my bathroom toilet cistern water is not filling properly. To fill water it takes minimum half an hour which is not acceptable. Water is filling inside cistern very very slow. I am facing this problem from long time.
That's why I have raised a ticket requesting on dtd.05.08.2121 to log a call to customer care regarding cistern problem in my bathroom toilet.
From customer care told me technician will come to my home on dtd. 09.08.2121 (Monday). But Monday, Tuesday gone. No technician came. After that I again called yesterday (Wednesday) in Kolkata service center. Service center representative told me technician will definitely come to your home tomorrow means today (Thursday). But today also gone. No technician came.
I didn't expect this kind of neglected after sales service from Parryware like reputed company.
If not possible to send your technician by tomorrow then please cancel my request and close the ticket no. (CHW[protected] immediately.
In future I don't expect any kind of service from your side and also don't want to buy any product from your company.
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