Roca India / Parryware — Havana wall hung closet seat cover

Address:Ernakulam, Kerala, 682306 ,

I purchased a pyarryware wall hung closet from A2Z sanitary ware and tiles ernakulam PT usha road. At the very beginning itself when I saw the closet on display there was a mismatch in the seat cover .I asked the sales man why was it so. He said madam don't worry about it that is just the display piece you will be given the proper one while delivery. But when I opened the box at home I saw the same piece which was put for display . I called the shop and they gave me the toll free number of parryware. I called in that number and a register number was messaged . For a week there was no response. I kept on calling the shop dealer and they were just making fool o[censored]s by saying their godown telephone is not working and such stupid reasons. I went to the shop and returned the seat cover .They said it will be replaced soon by coming home. Again no response and I called the toll free number once more. Same procedure again a message was send to my mobile and no other response from the customer care. register number CER05011704
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    Roca India / Parryware Phone
    +91 44 4902 2000
    +91 44 3989 2989
    +91 12 4427 8347
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    No. 62, KGN Towers, 4th Floor, A-Wing, Eithraj Salai Egmore, Chennai, Tamil Nadu, India - 600105
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