Roca India / Parryware — Over Price and Extremely BAD Quality

Address:B 210 Sector 50< Noida

I bought complete set of sanitary fittings for 4 Toilets from your Dealer Mr Raj Kumar from Kotla Mubarakpur. I am very sorry to state that your product are highly priced and very bad quality and very bad attitude of your sale person as he states he is not answerable for quality of product, for that company is answerable. I have heard first time of this reply from Authorized Sales person. I have bought 4 sets, and taken delivery of only 2 sets and unfortunately installed 1 set only and that only have numerous problems like WC while opening & closing making huge noise like something getting break and Top bath shower runs only till I hold the nob which relates to very very bad quality.
I already lodged a complaint at your customer care number and my complaint id is CNOI/250423/15 and request to be attended on urgent basis and secondly as by experiencing your very bad quality and poor response of your sales person I request you to get it return my one set which is not yet installed lying at my end and thirdly for rest 2 sets whatever advance I submitted at your sales representative end to get me returned back as I don't want to burn my fingers more.
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Roca India / Parryware customer support has been notified about the posted complaint.
May 08, 2023
Updated by kanwjits238
It's horrible product and service. Person attended my problem as stated above and next day again same problem persists and till date I am chasing like ### to get it resolved.
MY SINCERE ADVICE TO ALL NEVER BUY THIS EXTRAORDINARY ### PRODUCT.
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    Roca India / Parryware Phone
    +91 44 4902 2000
    +91 44 3989 2989
    +91 12 4427 8347
    Roca India / Parryware Address
    No. 62, KGN Towers, 4th Floor, A-Wing, Eithraj Salai Egmore, Chennai, Tamil Nadu, India - 600105
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