| Address: | Registered Office. The Heritance No 41, Haddows Road, Nungambakkam, Chennai - 600006. Tamil Nadu, India Tel: +91 4449022000. |
| Website: | www.parryware.in |
On 21st November 2018, I purchased a C8814 Venus Single Piece Syphonic Closet (305mm strap - white) from one of Parryware distributors, Kalliyath Sanitary Centre, located at Mavoor Road, Calicut, Kerala .Initially, the closet functioned flawlessly, providing no cause for concern.
However, after two years o[censored]sage, the closet started experiencing intermittent blockages. Concerned about this issue, I promptly reached out to the customer care department, and a technician from Parryware visited my residence twice to inspect the closet. Unfortunately, the technician was unable to identify the root cause of the problem and left without implementing any substantial solution.
Presently, the situation has worsened, and flushing the closet results in erratic outcomes. At times, the waste flushes smoothly, while on other occasions, it becomes severely blocked, causing the closet bowl to fill up. To alleviate the blockage, I have to resort to using a plunger, leading to significant inconvenience and embarrassment, particularly when we have guests visiting our home.
Due to my orthopaedic disability and my 80-year-old mother's lumbar spondylitis, this recurring problem with the Venus Siphonic Closet is causing tremendous difficulty and discomfort. We are compelled to use the upstairs bathrooms, which is an arduous task for both o[censored]s, and leaves us feeling embarrassed when hosting guests.
Hence, I kindly request intervention and support in resolving this matter from the relevant authorities at Parryware to conduct a thorough investigation into the issue and implement a lasting solution.
Was this information helpful?
Post your Comment