Roca India / Parryware — Parryware Flush Tank Issue

Issue is with Parryware Flush tank. Flush is not working at all.

Complaint got registered on 15th Dec 2021 No. CPN/171221/01
They had send technician in 2 days and after inspection the conclusion was to replace a certain part exist in a product.

As they have said, they will going to replace the part in 2-3 days. We had waited and followed up multiple times. They hadn't responded and the adverse that they had closed the ticked without asking our permission.

I hope this will resolve immediately.

Thanks,
Ashish Naidu
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