| Address: | C 69 PALACE ORCHARD KOLAR ROADBHOPAL |
Dear sir,
Recently I have purchased a shower unit of parryware Poise shower pannel C845U99 from m/s Prakash iron Bhopal,
In this regard dealer has suggested me to buy above item without saying that we need to install a pump also for better result,
After installing the unit i found that u it is not working properly, then I asked to dealer, he simply reply for this you need to complain to the company,
After sometime company plumber came to my house and he dismental the unit and told me that you need to install pump for better result then I expend additional 10K for installing the pump, after that also no better result, for this issue i spoke to your representative Mr Vivek Jain also but he is not able to resolve the issue he simply forward me to the retailer and saying I'm not responsible for riplacing or returning the product,
Since 15days customer care and dealer make me an shuttle cock but one taking responsibility even your customer care closed the complain without sharing OTP by me,
So I'm requesting you to please get return my unit ASAP
Regard
Mahesh Manocha
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