I have a pathetic experience with roca commode that has installed in my house. Within three months o[censored]sage the seat cover is getting broken very frequently and I have raised the request for the fix for 2 times and the service engineer did visit and replace the product but the problem has not been resolved and it is recurring. I have been trying to use it very delicate and with extra care however no use and the issue is recurring. This clearly shows either the rokca product itself is not a good make OR service engineer is unable to fix it in a proper way.
Now I am in trouble, I don't know what to do? I did some research on the outside to replace the seat covers but that is not going to work out as only Roca can do that and no one else.
My sincere request to do the needful. The issue is happening in 2 bathrooms.
I live in greenbay community where the Builder has purchased huge number of roca products.
This is my register number[protected]. Please do the needful. Was this information helpful? | 
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