[Resolved]  Roca India / Parryware — Toilet flush

Address:673577
Website:Parry ware

I have registered a complaint regarding toilet flush three months before.Still the service man came for repair. Every time I call they say please wait for two days.It's being three months am waiting.My complaint register number is CIU161001.Now am fed up of calling the worst customer care ever.Finally decided to buy a new one replacing the entire set.
Was this information helpful?
No (0)
Yes (0)
May 14, 2016
Complaint marked as Resolved 
The customer care called the very next day and said that they will repair within a day.The very next day the service man came and repaired
Roca India / Parryware customer support has been notified about the posted complaint.
Complaint comments 

Comments

leakage in tap

Leakage in tap that is flowing continuous all the day.please kindly respond quickly as possible

issue not solved after 4 months. Few nut and bolts spare part not avialbe,

Compliant number CHY49181 Even After 4 months issue is not solved. Few nut and bolts spare part not available, so throw the 20k commode. If the spare parts are not available why the hell you sell the product?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Roca India / Parryware
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    337
    Pending
    0
    Resolved
    36
    Roca India / Parryware Phone
    +91 44 4902 2000
    +91 44 3989 2989
    +91 12 4427 8347
    Roca India / Parryware Address
    No. 62, KGN Towers, 4th Floor, A-Wing, Eithraj Salai Egmore, Chennai, Tamil Nadu, India - 600105
    View all Roca India / Parryware contact information