Roca India / Parryware — unprofessional and poor service

Address:

8/73C, Chennai, Tamil Nadu, 600117

Bought a wc aqualine model and after fixing the same and used for just 3 months within a short period there is an issue with the inlet. When i called customer care on 13th feb executive told me that within 24hrs issue will be resolved i wanted the technician on saturday so that on executive told me to call on 14th feb so that will send a tech on saturday after following up for the whole day on saturday both with call center and service center they were saying no our tat time is 48 working hours, i was so pissed off and call center people are so irresponsible they disconnected my call multiple times and i was literally harassed by them and end up sharing my details to different people (4). Finally, a person called mr. Vaidhinadhan spoke to me and his tone was also very negative told me monday only possible to send. Very poor service never go for parryware.