Roca India / Parryware — Very bad customer care service... Crack in WC
M
MrNk
from Mumbai, Maharashtra
Website:
www.parryware.in
I had raised complaint # CNO16B042. WC in bathroom is showing crack after use for few days. I called my society facility office and plumber told me that it's a defective WC and needs to call parryware customer care. I called and your representative visited my home and took pictures and video and told me the same that there is BAAR (crack) in WC sheet and I will get letter to replace this defective sheet. Today, I got call from customer care and she told that it will not be replaced as this has been cracked by me. I just don't understand why we are going back and forth on this although sheet crack is clearly telling that crack is because of defective sheet. I hope you will help me replace this sheet. Thanks.
Was this information helpful?
No (0)
Yes (0)
Roca India / Parryware customer support has been notified about the posted complaint.
We have Wall mounted western toilet, in the water flush both the nobs are not working. where we have checked the inlet to the same water is going well. Flash Is not at all happening.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We have Wall mounted western toilet, in the water flush both the nobs are not working. where we have checked the inlet to the same water is going well. Flash Is not at all happening.