We booked color coded sticker for our car DL8CAV0656 on 19th December. from bookmyhsrp.com. Company name: Rosmerta Safety Systems Pvt. Ltd. Order ID: STBMDL7C40BDB3-403C. We got an appointment date for 13th Feb, 2021 with time as 9AM - 1PM. We waited till 2 PM (though the appointment time was till 1PM) on 13th Feb but since we had to step out for an urgent work, we even called the HSRP helpline but they were unable to tell us when the delivery would be done. The guy came at 3PM when we weren't available at home, so we couldn't take the color sticker. We called the helpline number and they told us that our color sticker would be delivered on either 21st Feb or 28th Feb. Both the days we waited for the color sticker but no one came. We had to go out for some work but couldn't take our car as we thought that color sticker delivery guy would come. We called the helpline again and they told delivery would be definitely done on 7th March. So on 7th March also we couldn't go out but no one came for delivery.
This is pathetic service from the HSRP team. They just keep giving different dates but delivery is not made. Its been almost 3 months since I had booked the sticker but no delivery has been made yet. I have also registered a grievance on their website with ID: DLBMH[protected] but no solution provided by them yet. Was this information helpful? |
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