| Address: | Outer Ring Road Banaswadi Bangalore | | Website: | www.royaloakindia.com |
These 4 dining chairs I bought failed miserably in a short life span. If one of them only had a problem it could be seen as one poor quality. But all of them failing shows poor design and poor product. Condition of all 4 chairs have been shown in pictures attached. Here's the chat transcript from their customer service:
[2:23 PM, 10/21/2021] Royal Oak Customer Care: we will check and update
[3:04 PM, 10/21/2021] Royal Oak Customer Care: AS WE CHECKED WITH SERVICE PARTICULAR CHAIR IS NO STOCK TO REPLACE SIR .
[3:34 PM, 10/21/2021] Me: IS REPAIR POSSIBLE? WHAT SOLUTION CAN YOU OFFER?
[3:38 PM, 10/22/2021] Me: If you are not going to respond, I will take vit up in other redressal forums online
[4:53 PM, 10/22/2021] Royal Oak Customer Care: sir
we have informed there is no stock to give you service
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