Rpfc Gurgaon — EPF amount not transferred from one account to another but amount got deducted from previous PF account.

Address:

RPFC Gurgaon PF office

My name is Ritu Dahiya
I have worked in Petrofac for 2 years. My UAN number is[protected].
After working in Petrofac Gurgaon office for 1 year and 3 months I was shifted to their Mumbai office in October 2020.
In the month of April 2021, I put a request to transfer my PF amount from Gurgaon office to Mumbai office PF account of same company as I was transferred to Mumbai office. The same was approved from Gurgaon branch and status shown in EPFO Passbook portal is this - the amount and services transferred from Gurgaon PF account to Mumbai PF account. This was done on 22 April. The amount was deducted from Gurgaon PF account but it is not yet received in Mumbai PF account. After I have raised a grievance in EPF grievance portal I got the below reply.
"Your previous transfer in amount has not been received in this office till date from RPFC, Gurgaon PF office. It might be pending in Nodal Officer login of RPFC, Gurgaon PF office. You are requested to contact RPFC, Gurgaon PF office with request them push the said transfer out amount from Nodal Officer login so as to reflect the same in this office system for approval."
Please look into the matter and provide resolution.