Rto Ahmedabad — Not issuing license after completing online application under "holding Foreign DL"

I am a US Citizen of Indian origin. I had my Indian license which expired on 13/03/2021. Due to Covid, I could not visit India and could not renew my India license. So, I applied to get a new license under the category "holding Foreign DL" on your web site and completed the application # [protected] successfully. Now when I went to the RTO Ahmedabad Office physically with the required documents, the clerk at the desk refused to issue me a new license under this Foreign DL category saying that because I already had Indian license in past, I cannot get a new license under Foreign DL category. I was surprised because I did not find any such restricting question on the online form during my online application. It allowed me to complete the application, upload required documents and pay the fees. This means, there is no such restriction implemented for this category, I tried number of times with them, but they refuse to issue me a driver's license.