RTO India Customer Care
RTO India
Customer satisfaction rating: 3%
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1381
COMPLAINTS

RTO India Customer Care

RTO India

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Address
Transport Department, 5/9 Under Hill Road
Delhi
New Delhi District
Delhi
India - 110054

Customer Care Phone Numbers and Contacts

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Phone:
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1203
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442

Customer satisfaction rating
3%
Complaints
1381
Pending
0
Resolved
47
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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RTO India Complaints & Reviews

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Public transportation — currently stopped few private bus routes

 suparnochatterjeec8@gmail.com on Sep 22, 2018
Respected Sir/Madam,
Please reintroduces the private bus routes which are played in Kolkata routes in few months ago.The routes are written below:
1:18B Kakurgachi to Bagmari(Totally stopped now still not plays)
2:30:Dumdum Canttonment to Shapoorji Estate(Totally stopped now still not plays)
3:42C:Khanna to Ruby(Totally stopped now still not plays)
4:47/47A:Laketown to Dhakuria(written in buses body)(Totally stopped now still not plays)
5:54/2:Rishra Stn to Howrah Stn(Totally stopped now still not plays)
6:62:Uluberia to Howrah Stn(Totally stopped...
Complaint comments  Read comments Complaint category Public Transportation

RTO India — licence is not received.

 Officialjavedkhan on Sep 22, 2018
Hello, my name is JAVED KHAN, i have applied for the duplicate driving licence, in haryana. Rto- ferozpur zhirka.
my application no is [protected].
All the stages of licence are completed and my licence is approved but when i go for taking my driving licence they said your driving licence is not here and they not send my DL by post. They have not any record of my driving licence. When i go i asked for driving licence they check and said your DL is approved and get on the counter said abd i was gone on that counter and asked fir licence they check in the licence available on that and...
Complaint comments  Read comments Complaint category Government Organizations

RTO India — the officers in the office

 iamsahil on Sep 22, 2018
I was in mall road RTO office 22-Sep-2018 for the learning license, the person who was verifying the docs was taking his personal call while many people in the queue. The counter number was 6. That was an old guy, They don't bother how much time you are waiting in the queue.

Officers still give the priority to those who go through by dealer or who give them bribe. "Big issue"

They give preference to Women, no matter how long the queue is.

when the Learning license test start from 9 am then why would they give the appointment on 8:45.
and the officer...
Complaint comments  Read comments Complaint category Government Organizations

RTO India — delay in driving licence

 MRsanju on Sep 21, 2018
As per Government rule, we do not buy a motorcycle without licence.So, I tried for a licence from 12/07/2018.Now I passed all tests(approved dl on 13/09/18).But the process of licence is very slow.They only approved my DL.["Printing of dl in form 7 (Smart card) and dispatch of the dl and psv badge" are still Pending.]So, please help me to complete this process faster by WB97.
My details:
Name-Sanju Paul
Application no-[protected]
RTO-Diamond Harbour RTO(WB97)
West Bengal...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

RTO India — rto licence fee wrongly deposited to rto andheri

 Dinar Keluskar on Sep 21, 2018
I have deposited rs.503/- for learning licence on line. Receipt no mhh/3081993 dated 16/09/2018. I was given appointment at rto andheri. On the date of interview the lady si tting there told me that you have deposited the fees to wrong rto you deposit it again & go to dahisar rto. While depositing the money i have clearly mentioned my address & the money should not have been accepted by the rto andheri. When the department is same why i should deposit money again & if i have to deposit why they are not refunding my money...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

RTO India — rto pune not received original rc book from rto even after 2 years of purchase

 lnbc007 on Sep 20, 2018
I had purchased my tvs vehicle mh12pb2084 in jan 2017 for which i have not received the rc book from the rto, pune till the date.

Receipt no: mh12d[protected] dated 27-mar-2017.

I went to collect the same to rto office. They sent me to gpo pune to collect the rc book but instead the gpo officer told us that we should fill up a complaint form to speed post as the rc book was failed to be delivered by them and can't be found at their office. I then went to submit the complaint form at speed post office near parcel office - pune station. Where again i was given a letter...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

RTO India — pimpri chinchwad, pune, maharashtra rto

 malwikagautam27 on Sep 17, 2018
I have brought my vehicle activa, ka-03jf1260 from bangalore karnataka to pune maharashtra.

After a long painful procedure i paid the tax and submitted all documents for new rc at pune, without the help of any broker. It took me almost 6 months. The staff at rto is not at all cooperative and simple do the work for brokerage money. But still did not receive my rc, at parivahan website it is showing below status, when will i receive my new rc.

Please assist...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

RTO India — not recd rc book

 jignesh.mehta on Sep 16, 2018
I have not recd rc book. My tracking nos is eg[protected]in. I has received msg on 23/7/18 that ur rc book is dispatch. But till today is 16/9/2018 i have not received rc book. I check the status that address is insufficient. But i have given sufficient address proof. I can't understand whr is rc book. Plz check it and soon dispatch my rc as early as possible. Do kindly...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

RTO India — an agent named raosaheb desai in rto office kolhapur

 atul28kadam on Sep 16, 2018
I lost my rc book of my bike in kolhapur. Bike is registered in kolhapur. Now i live in bombay. So i gave a job of duplicate rc book to an agent named raosaheb desai in rto office kolhapur. He got the form 26 filled and took xerox of pan card, aadahar card, residential proof from me. Took the chassis number. He got the form signed from the officials inside the rto office. Now he is stalling me since 8 months. How can i know about the progress of my duplicate rc book. I m frustrated... Plz help...
Complaint comments  Read comments [1]Complaint category Police

RTO India — refund my money to original payment method

 anuj0909 on Sep 15, 2018
Made a payment regarding issuing new learner licence on 14/12/2017 but after payment when i going to book slot then dates will not shown for free slots. Due to this problem i am getting late and my payment receipt got dead after 6 months. So, i request you to please refund my money ₹200/- that i paid to transport department (U. P.).
Application no:[protected]
Bank reference no:- cpc0010684
Transaction id:- up2017uc946792
Receipt no:- 1304098...
Complaint comments  Read comments [1]Complaint category Tax Services

RTO — vehicle registration

 Pritisahu on Sep 15, 2018
Hi,
I am hitesh sahu. I registered my vehicle 2 years ago having chassis no md2a74bz3gwc03410, engine no jhzwgc43229. I was given registration number mh14fr3023. I have the receipts while doing registration. But i never received rc book. If i search this registration number online, it shows different owner name. Can you please check what happened to my application....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

RTO India — dl renewal & lack of available helpline to cross check for alternate solution

 Sonam Donkar on Sep 14, 2018
As working professional with all correct documents, we had earnestly applied for new dl (As earlier dl was issued from another state & we didnt wish to apply for noc). However, the rto office refuses to take any other address proof other than aadhaar card which due to typo error had "c/o" mentioned in my address section. While all facts remained correct, the rto official just didnt want to accept any other address proof (Passport or property papers or phone bill). While aadhaar updation is in itself another challenge for working people who cant take off on working days for sarkari office visits,...
Complaint comments  Read comments Complaint category Government Organizations

RTO India — break the traffic rule and bang on my bike

 Vanshaj Rai on Sep 14, 2018
Vehicle Number :MH14 0881
Associated with Pune RTO
I met with an accident from this vehicle in shivaji nagar, pune, people should stop during red light signal i did the same thing but the owner of the above mentioned number he was in speed and bang on me, kindly take the necessary action and let me know if anything required.

Regards,
[protected]...
Complaint comments  Read comments Complaint category Public Transportation

RTO India — late process, approval of dl

 MRsanju on Sep 12, 2018
Dear sir/madam,
I am Sanju Paul who have applied for 2wheeler driving license, my application no.[[protected]]at Diamond Harbour RTO(WB97)& I have passed for mcwg driving test on dt.07.09.18, but till the date its shows status pending for all-
1)Approval of DL
2) printing of dl in form 7 (Smart card)
3) dispatch of the dl and psv badge.
Its my humble request to you please help me to resolve thiks issue as early as possible......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

RTO India — I paid for 2 times for ll so how to get refund

 VR Ulva on Sep 11, 2018
Application No. [protected]
Name:Virabhai Rajabhai Ulva
Contact:[protected]
RTO Name: Assistant Regional Transport Office Porbandar

I have applied for learning license, i pad Rs.1800 for fees through Net banking and when i check there was not show for money paid, so i paid again Rs. 1800 for new LL. When i seen in my bank account there was money deducted two times. So i want to refund my money. What i have to do for refund money from Rto....
Complaint comments  Read comments [1]Complaint category Credit Cards

RTO India — driving license not received

 AnshuGGP on Sep 11, 2018
My application number for DL renewal is [protected] submitted at RTO, Bareilly, Uttar Pradesh. All procedure?processeses/requirements were completed and the online Application Status on Govt. of India site (Parivahan) Sarathi (https://parivahan.gov.in/sarathiservicecov8/sarathiHomePublic.do) is showing that printing of DL in Form 7 (Smart Card) was completed on 28.8.2018 but even after two weeks of that it has not been dispatched as yet....
Complaint comments  Read comments Complaint category Government Organizations

RTO India — dl late process

 mainak.mitra on Sep 11, 2018
Dear sir/madam,
I mr. Mainak mitra who have applied for 2wheeler driving license my application no.[protected] at vasai rto mumbai & i have passed for mcwg driving test on dt.31.07.18, but till the date its shows status pending for
2) printing of dl in form 7 (Smart card)
3) dispatch of the dl and psv badge.
Its my humble request to you please help me to get it as early as possible....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

RTO India — rto noida complaint against agent kuldeep

 Vibhor Vaish on Sep 10, 2018
Dear sir
Applied for my wife driving license with the help of so called rto agent kuldeep who took rs 2700 from us for license. Now, i m calling and want to meet him but he refused to meet and block my number. He is fraud agent which took our hard earned money. Now a days again seen him in the office of rto office.

I am writing all this for getting my hard earned money back.

Attaching photo and contact detail of this fraud.

Kindly help

Agent name - kuldeep nagar
Ph no -[protected], [protected]...
Complaint comments  Read comments [1]Complaint category Government Organizations

RTO India — driving licence applied

 ManishMoni on Sep 10, 2018
I have applied for driving licence and get passed on test dt.[protected]. But, on the website is showing that "application is under processing at rto level" under counter "imvcnt12". Application processing stage "scrutiny - (Document verification)"

Please let me know what is meaning of this stage and how to get update.

My applicaton no. [protected]....
Complaint comments  Read comments [1]Complaint category Other

Rto Rajajinagar — rc smart card not received for hypothecation removal

 rajmvj on Sep 6, 2018
Hi,

My vehicle number : ka 02 ja 5485

I had applied for hypothecation removal for my two wheeler in rajajinagar rto a month ago. I traveled for two times and the distance from my place to rajajinagar is around 30 kms.

Though i went there and applied, it's been more than a month and i still not received my original rc card.

I called them and asked but the lady from rto picked the call and said "you need to come to our office and enquire". They have to deliver it to my address but they say we don't have any information about your application...
Complaint comments  Read comments [2]Complaint category Government Organizations

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