RTO India Customer Care
RTO India
Customer satisfaction rating: 4%
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1667
COMPLAINTS

RTO India Customer Care

RTO India

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Address
Transport Department, 5/9 Under Hill Road
Delhi
New Delhi District
Delhi
India - 110054

Customer Care Phone Numbers and Contacts

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Phone:
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1481
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553

Customer satisfaction rating
4%
Complaints
1667
Pending
0
Resolved
62
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

RTO India related photos (347)

RTO India Complaints & Reviews

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RTO India — phone calls and queries.

 mpvizz on Feb 20, 2019
I have a query on my vehicle RC and from last 3 weeks i am trying to contact all rto office in delhi ncr and nobody is picking up the phone. They are not attending the phone calls.Then what for they are provided with a phone no. My intention was to konw what all documents are needed before going to the rto for my need. But i think they prefer we consult an agent for all those things .Too strange to see all these things happening here in the capital....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

RTO India — refund of driving license and test fees

 arunpanchal on Feb 19, 2019
I have applied for Driving license of Motor cycle without Gear (Non Transport) and LMV-NT. However I was not able to appear for the Test. I would like to get refund for the fees I paid i..e Rs 600 for Driving Test + Rs 200 for Driving License and Rs 200 for Smart Card.. Please let me know the process... I have paid all the fees thru online payment.

My Receipt no. is GJH/2364...
Complaint comments  Read comments Complaint category Government Organizations

RTO India — road tax payment transaction pending for more than 96 hrs.

 DurgaCh on Feb 18, 2019
Respected sir,
I, d. S. Chattopadhyay, resident of station road rupnarayanpur bazar, dist - paschim burdwan wb pin - 713386, an retired airforce personnel, like to inform you that i am having a maruti alto standard private car, registration number - wb38w4813. The said vehicle road tax ended on 4th feb 2019. I tried to pay the road tax from vahan online service, but couldn't do it and stating pending, "try after sometime" from 14th feb 2019 onwards. I tried to pay the same at rto office asansol today, but they are also not accepting, stating the same reason.
Sir, i humbly request...
Complaint comments  Read comments [1]Complaint category Tax Services

RTO — no refund of payment in renew driving license online process

 Shrikant Gurav on Feb 18, 2019
I applied online for driving license renewal and address change on https://sarathi.parivahan.gov.in...but when i visited RTO MH01 Mumbai central they told me that NOC is required when there is a rto change and you have to apply again by cancelling old application and there will be no refund of money. But on there site there is no option of address change while generating NOC online. My application number is[protected]. I want my complete refund....
Complaint comments  Read comments Complaint category Travel & Vacations

RTO India — rc book not received ahmednagar

 yo guy on Feb 18, 2019
I didn't receive my rc book after multiple visit to the ahmednagar rto. After visiting the person said to file a police report and make an affidavit and reapply for the rc book. After asking what is the further process he replied to get back to him after a month if the rc book fails to reach me... So the question arises why should i pay for the mistake which they have committed....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

RTO India — learning licence test slot

 Debranjan Bhattacharyya on Feb 18, 2019
I applied for learning licence on 4th january in my zone rto serampore.in this rto slot are opening at 6 am and within 2 or 3 sec 40 slot are filleup and show me next 30 days slot are filledup. I do not understand how this is possible since 2 month. Till now i do not get any slot date in my rto office. I think there is a hacking problem occured but no one take any step so they seeling slot in black. I need a effective step against this rto. This rto is locate d in west bengal under district hooghly subdivision serampore pin code 712 201....
Complaint comments  Read comments Complaint category Car Driving Schools

RTO India — regarding refund of payment paid for permanent driving licence

 anuraggupta1969 on Feb 16, 2019
I have applied for 2 wheeler without gear driving licence mcwog. When i went for driving test. They informed activa comes under mcwg (With gear) so they refused to take my test and told you can ask for the refund. But as i knew that rto being a government body won't return my money. And the people over there were not even ready to listen and help me out and said you won't get your money. You should never pay online at government sites and that is the reason agent are there who takes the commission and operate their business. I want my amount to be refunded.
My application number:[protected]
Complaint comments  Read comments [3]Complaint category Tax Services

RTO India — rc not received "dl3ccg2024

 Anil.10b on Feb 16, 2019
Hi,
Report for - sheikh sarai authority
After request to transfer rc, e receipt is provided to me in 11-dec-2018 & told that rc will be delivered through courier, but till date i don't receive any kind of communication. How to track and where to complaint.
Can anyone help me out, hot to give online complaint or track online status for rc.

Regards
Anil kumar gupta
[protected]...
Complaint comments  Read comments Complaint category Government Organizations

RTO India — accident karke bike wale bhag jate hai

 Ketan51282 on Feb 15, 2019
Accident karke bike wale bhag jate hai or samne wale ki koi condition dekhate nahi mere sath aisa hi hua hai mehsana city me dharam cinema road par nr. Gayatri mandir ke pas date.13-2-19 time 9.25 p. M. Ek bike wale ne mere sath aisa kiya bike no. Hai gj08bc0381 or me cycle lake ja raha tha. Or itne me bike wale ne wrong side me over speed me chala kar muje jor se thok diya. Please sir...
Complaint comments  Read comments Complaint category Other

RTO India — illegal parking in front of garage gate [Resolved]

 Animeshkumar on Feb 15, 2019
Dear sir,

I am animesh kumar resident of qr. No-5098, sec-4f, bokaro steel city, jharkhand. Someone parked his vehicle bear my garage gate and i'm not able to take out my car even in emergency. It's been 2 hours they still hadn't moved there car from my gate. Please look into my concern. I can't even park my own vehicle hassle free in my own garage....
Complaint comments  Read comments Complaint category Public Transportation

RTO India — driving license status showing pending

 Priya Shahu on Feb 15, 2019
Hi,

I have passed all the exams and the application status shows on parivahan.gov.in that all the actions have been "completed" but the following three actions are pending at the rto level:

1) approval of dl
2) printing of the dl in form 7 (Smart card)
3) dispatch of the dl and psv badge

Motor cycle learning test was done on 17th january, 2019.

Application no :[protected]
Application no :17th january, 2019.
Rto name: dy. Rto, kalyan.

Regards,
Priya shahu....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

RTO India — dl still not approved after clearing test on 25th of january in pune idtr

 hasibfakih on Feb 14, 2019
I cleared driving test for lmv at idtr pune on 25th january, my online application status is still showing pending approval the application number bis [protected], i tried calling them many a times but no success, the entire process has already taken about 6 months approximately already and still there is a delay from rto side in approving my dl which is making my life difficult....
Complaint comments  Read comments [1]Complaint category Government Organizations

RTO India — driving license not received till date

 KritiSaxena on Feb 14, 2019
Hi,
I appeared for a driving license test on 24th march, 2018.
I have passed all the exams and the application status on parivahan.gov shows that all the actions have been '"completed" but the following two actions are pending at the rto level:

1) printing of the dl in form 7 (Smart card)
2) dispatch of the dl and psv badge

I still have not received my driving license even after 10 months from the date of the test. Please help me resolve this matter at the earliest.

Application no:[protected]
Driving license no: mh[protected]
Complaint comments  Read comments Complaint category Government Organizations

RTO India — approval status still showing pending motor cycle with gear (non transport)

 veera67 on Feb 13, 2019
Appl no.: [protected]
Appl date: [protected]

Rto name: dy. Rto, kalyan

Mcwg driving test passed on 25th january, 2019

Approval status still showing pending motor cycle with gear (Non transport)

Motor cycle skill test was done on 25th january, 2019 and dl status showing not approved so far inspite of passing the test.

Refer here for application status...
https://parivahan.gov.in/sarathiservice8/sarathiHomePublic.do...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

RTO India — approval of dl under process

 Anurag Dutta on Feb 12, 2019
I have applied for permanent DL in RTO kasturinagar Bangalore (kA03).

Application number [protected]

I have passed the test on 11th Jan & the same has been updated on 17th Jan( marked pass).

Till date it is showing "approval of DL is under process"

I have also been to RTO for this purpose. They asked me to wait for a week, but till now they haven't updated....
Complaint comments  Read comments [1]Complaint category Government Organizations

RTO India — rc book not received since 2016

 Seemran on Feb 12, 2019
Hello, I have not received my RC Book and nor do I have any information related to it. I had provided all details to the Shirley TVS Showroom located at passport road, Hadapsar.

I booked TVS Scooty Pept plus on 10th December, 2016. There was no communication received to my knowledge for RC Book being sent to me by post and hence unable to figure out if it was ever sent to me. Further, it was full cash payment not loan to get delayed.

It was last weekend when I was enquiring for Insurance policy change, that I learnt RC book is mandatory. Please can you help me to trace...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

RTO India — about e-payment pending since a week

 Jagrut Varma on Feb 12, 2019
Hey, i paid my dl restest fee through e-payment and it is yet ubder processing from last 7 days this is much embarasing as my ll is going to expire day after tomorrow and not even your customer support is helping me out and not also rto officers so i request to take needed actions over it and solve out my problem by today itself

Application number:- [protected]...
Complaint comments  Read comments Complaint category Government Organizations

RTO India — vehicle registration not happening

 ravim43 on Feb 11, 2019
This is srinivas k m my contact no is [protected]. I hav booked honda activa 5g almost 1.5 months bfore. My vehicle is not registerd yet. Dealer tells we get mess when it is done. But not recvd message yet. We got a message as below:
[ka[protected]]
Received rs.8639/- against new registration fee vide receipt no ka41r[protected] dated 05-feb-2019.
Thanks jnanabharathi rto
-courtesy:morth...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

RTO India — digital copy of driving licence

 Anish2098 on Feb 11, 2019
To whom ever it may concern,
I would like to complaint about the lack of department's concern about the driving licence. I would like to know why there is not a provision about carrying a electronic copy of driving licence. Whole country is promoting digital india and this is a big step towards digital india.
Hence i would like to conclude by saying that electronic copy of licence should be made constitutionally provisional for carrying a digital copy of driving licence instead of hard copy of driving licence. This will also provide some relief to the public even if they lost their...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

RTO India — driving license smart card not received

 praveenkr2019 on Feb 11, 2019
Hi,

I have passed two wheeler and four wheeler driving test on 7th december 2018. My driving license number also generated but i have not yet received my smart card.
My application number is :[protected]
Apart from this my license status is as below in sarathi website :

Record test results of driving test :-completed
Printing of dl in form 7 (Smart card) :- completed
Dispatch of the dl and psv badge :- hqa...
Complaint comments  Read comments Complaint category Government Organizations

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