RTO India Customer Care
RTO India
Customer satisfaction rating: 1%
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RTO India Customer Care

RTO India

Transport Department, 5/9 Under Hill Road
New Delhi District
India - 110054

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

RTO India Complaints & Reviews

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Rto India — notice under section 133 of motor vehicles act, 1988 of vehicle no. dl 5 sa 0751

 Sunil Huria on Jul 24, 2017
I have received a notice under Section 133 of Motor Vehicles Act, 1988 of vehicle No. DL 5 SA 0751 that vehicle has committed offence under CMVR 1989/DMVR 1993/RRR 1989 / MV Ac 1988 on 3th July 2017 at ISBT Anand Vihar (VKC) at 1047 hrs.

I want to submit following clarifications in this regard:-

1. Notice is in the name of Sh. R L Huria (my late father). My father has expired on 13.02.2016 (Death Certificate attached)

2. I just remember that my father had purchased this vehicle (DL 5S A 0751) in the year 2001.

3. After searching old papers...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Rto India — right to sit in a bus for a student has denied

 Raymond KR on Jul 22, 2017
Sir my name is raymond kr i am a student i am sending this mail on my complaint of dening right to sit in bus

13/7/2017 6:00pm evening i was traveling to my home in a private bus from sakthan stand i am studying in +2
As i get into the bus there were one seet left in the bus so i took the seet when the conducter came for collection of the bus fare his questioned me and made me get up and and asked me to stand the reason that he made me stand is because of not paying full charge sir please take nessery action against this

Bus name: shivaganga
Complaint comments  Read comments [1]Complaint category Public Transportation

Rto India — driving license not received

 mg1978 on Jul 22, 2017
Hi, my wife has applied for driving test in oct 2016 and was passed. Then we got a message that the photo was not saved and come again for the photo and then will get the license. We went to rto borivali in jan 2017 and got all the process done and we were told that within one month i will get the license. It has been more than 6 months but yet we have not received the license. We have been tired of following up as in between we got the message that system are changing to online system and once that is done we will get the license. But still we have not received the license and it is almost getting...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Rto India — not accepting appointment from earlier sarathi website

 jpatil.32@gmail.com on Jul 21, 2017
Myself jagdish patil. I applied for learning license online from sarathi i given exam & paased on 25.01.2017 on same day i get learning license. After that i applied for driving license on sarathi & i get appointment on 07.09.2017 but my license expires on 24.07.2017 so i go to rto office pune & tell about this but they said now website is changed sarathi to parivahan & fill up form on it. So i fill up form on this but not able to get appointment since appointment is available after 02.08.2017 & my licensee expired on 24.07.2017. So again i go to rto & tell this. But they clearly denied & tell we...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Rto India — rc transfer status still pending: reg no : mh14 df7235

 Swapnil Bandwal on Jul 21, 2017
Dear transport team,

This to escalate to you that i had given my documents for vehicle rc transfer to one of your transport department agent in pune-pimpri chinchwad in the month of feb 2017.
Reg no : mh14 df7235

His name is : santosh yashwant choraghe

As he had said while taking documents from me and money for transfer rs 2000, he said i will get my new rc within 20 days. Now it has been almost 5 months i haven't yet received. I did so many follow-ups with him but he is not at all responding and give me my documents back. Recently he has started...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Rto India — i have an old llr with expiry date (23rd july 2017) but they were asking a new llr number

 Manoj26895 on Jul 20, 2017
Hi all,

This is regarding my old llr number “tn02/ll/630/2017”, i have applied this llr on 24th jan 2017, this has valid till 23rd july 2017, so i went today for applying my driving license from my old llr number, but you didn’t receive the llr application and you told this is an old one and get the new number to proceed further, so i ask for the new number but you told, you need to apply a new llr number instead of old llr number, but i have a old llr number with expire date (23rd july 2017), so why i need to apply a new llr.

Kindly advise.

Complaint comments  Read comments Complaint category Motorcycles & Scooters

Rto India — pot holes on thane bhiwantdi bypass

 Nd1978 on Jul 20, 2017
There are many pot holes on both the sides of the road of thane bhiwandi bypass road. I seen many cars and trucks breakdowns because of these big holes. I myself have experienced it and was saved with a major accident.

The roads needs to be repaired at the earliest or the road authority will be responsible for any life loss.

Thanks and hope to see someone taking action soon....
Complaint comments  Read comments Complaint category Public Transportation

Rto India — duplicate rc

 sunil0712047 on Jul 19, 2017
It is regarding drc of my two wheeler vechile no. Mh31kr6621, reg. Date: 21.04.2008.

I had applied for duplicate rc with all required documents on 18.03.2017.

As i was informed, due to some technical issue the process delayed and i received the receipt (Receipt no - mh49r17050002264/ mh17050003025622.) of the registration on 20.05.2017. (After 2 months of application)

I have not received my vehicle's drc till now.
Its been 3 months and i am not getting feedback from rto about status.

Please hellp...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Rto India — my rto has not updated my learner license application number in sarthi portal

 Nitesh234 on Jul 18, 2017
Sir i have applied for learner license offline from rto nalbari state assam.I have got it and it has only 10 daysto expire.Now when i am going to apply for Driving license which require online facility. I have entered my application no. provided to me in learner.It shows invalid.I have contact rto they said it is not in their hand.Now who is responsible.I have waited six month now they are saying this..I would like your interference in this matter.please come forward.Thank u.Jai hind......
Complaint comments  Read comments Complaint category Government Organizations

Rto India — carelessness in filling details

 Mubbu333 on Jul 18, 2017
Dear sir,

I applied for smart card dl in rto rampur. My name is not filled correctly. I remind them several times after submitting finger prints and signature, that my name should be correct. At that time they said write complete name on the form submitted to rto. I have written at 4 places including on top of the from. Name is still wrong.

Please help!!...
Complaint comments  Read comments Complaint category Government Organizations

Rto India — about late arrival of rto office jamnagar

 mahendra6455 on Jul 18, 2017
Rto inspector who should reporr at 10:30 am are still not reporting upto 11:30 pm. Learning licence computer test which should start at 10:30 am are not starting till 12:15 pm daily. This regular schedule is followed by rto inspector who verifies documnt as well as by learninf licence test inspector. Person who has booked the slot of 10:30 to 11:30 is seating on computer test on 12:30. This delay done even when staff is arrived at 11 which is not yet official reporting time as per goi office rules procedure. Kindly waiting for your reply at below mentioned mail id.

Mahendra. Israni10@gmail.com...
Complaint comments  Read comments Complaint category Government Organizations

Rto India — driving license not yet received since 6 months

 chirag gorADIA on Jul 17, 2017
I have given my driving test on 16/1/17 and i cleared all my test and i also received a challan for paying the fees. The inspector after clearing the test told me that license will come by post but yet after 5 month nothing has came. I went to post office also but there is parcel received. What should i do.
Please help.

Chirag goradia
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Rto India — car dash from back side

 nekisa9595@gmail.com on Jul 18, 2017
Complaint against MH 12 LD 9168 who dashed from right side, on the right hand mirror and ran away from the spot. This incident happened near Mhatre Bridge on 16th July, 2017 around 6.30 to 7 pm. Though traffic police was present there, he did not help to sort the matter. The person was not ready to accept his mistake and threatening us in reverse in the name of police. Unfortunate thing is that, we asked the person to visit nearest RTO police station to resolver the matter but he not only refused but ran away from the location. We asked for the compensation but he was arguing that its not his fault...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

Rto India — issue of noc for car

 Kishorilal Rathi on Jul 15, 2017
My daughter has a diesel car regn no dl9cg7546 of 2004 model. She gave me the car for my personal use. I am settled in maharashtra. When i applied for noc with all required documents at delhi rto in dec. 2016 the same was not accepted stating that it is very old car & as per the directives from higher ups noc can not be issued. Moreover the files of the old cars have been removed. Since taxes for 15 years have been paid as one time tax i fail to understand how can it be denied? Moreover no such notices have been issued nor has come in the media.
I want to know how can we proceed in the matter...
Complaint comments  Read comments Complaint category Government Organizations

Rto India — Vehicle registration issues

 Brajesh6385 on Jul 14, 2017
My name is brajesh chaudhary. I have bought bajaj pulsar bike two months ago from local dealer in dahanu, which is in palghar district. Name of dealer is prabhat. I have submitted all passible documents for passing of vehicle. Now as per dealer i have to submit election card as indentity proof or else i have to pay 1500 rupees for vehicle registration. I have all documents like aadhar card, passport, driving licence but he is demanding election card or pay 1500 rupees. Could anyone help me in this regards to know if this is really mandatory or need to pay 1500.

Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

Rto India — Rto licence process

 Y S on Jul 13, 2017
Applied for two weehler learner's license in first week of feb 2017. Mh 02 rto andheri west.

Followed the online process where at the end we get a receipt which says "you have to come on so and so date and the time slot.
Finally the date came on 5th june 2017. At the time of first step that is payment of 210 rupees they said you have to convert it on some site (Now what does that mean was totally not sure) so has to approach a local shop which are near to rto where they took 300 per application convert.

Then after 2 hours we went back paid the amount get the...
Complaint comments  Read comments Complaint category Other

Rto India — Refund of learner's licence fee

 prashantkc02 on Jul 13, 2017

I have submitted a online form for learners licence online. Also paid the full amount that is 350.00 inr. But due to some error in online form (While online submitting i have selected male in gender options but unfortunately female got selected) so when i visit the rto ghaziabad they said it cant be corrected you need to submit the form again and also again pay the fee. I dont get any option online to edit the information after payment for learners lcence.
So i have submitted the form and fee again and apply for learners licence.

Now i want my money back...
Complaint comments  Read comments Complaint category Unauthorized charges

Rto India — Harassment to drivers of commercial vehicles

 Rakesh1994 on Jul 11, 2017
I am the owner of the company rakesh logistics pvt ltd which is incorporated at thane, maharashtra. The company owns 9 commercial vehicles. Permanent route is mumbai to bangalore. The rto officers at devenagere, bangalore harasses the drivers inspite of all the documents are produced to them. Ask for rs.100, rs.200 and if not paid to them levy the heavy fines of challans....
Complaint comments  Read comments Complaint category Unauthorized charges

Rto India — Missing my rc book of my car tn69ar3061

 John Madhan on Jul 10, 2017
My car met an accident on 21.2.20165 and police filed a case on my car my rc book was surrendered to police and sent to rto of chennai branch redhills rto office from there they sent rc boook to tiruchendur rto office through speed post. This information i gathered after 4 months of the accident. So i coludnt trace the book i asked tiruchendur rto office they said they havent received it. So i went to chennai postal head office and had clarification about that post. Again went to red hill rto office to get details they said the post is sent and delivered to tiruchendur post. When i ask in tiruchendur...
Complaint comments  Read comments Complaint category Government Organizations

Rto India — I want change our mahindra van vehicle no commercial no to private

 ds1234 on Jul 8, 2017
I written request in 31.03.2017 and goods and passenger tax clear in 31.03.2017 and i request to r t o office but all time some-2... Paper is not done... I have all paper complete then officer says commercial vehicle not convert in private no i am not eligible tax pay condition in future

I am clear all tax in today date please solve our problem immediately bases

Neeraj kumar
Complaint comments  Read comments [2]Complaint category Cars, Vans & SUVs

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