RTO — Faceless NOC service request not reviewed and approved appropriately.

About delay of work by RTO department.

Faceless NOC service request not reviewed and actioned appropriately.

Date application submitted : 23 July 2022
Application Ref : KA220723V3515971
Application submission method : Aadhar Authenticated faceless service(Citizen services)
Application submitted to : KA03 (Kasturi Nagar RTO)

I have watched the video of the procedure (https://transport.karnataka.gov.in/info-3/Contactless+Services/en) and applied as per the said process. Initial stage of application review was done in a week (Office remark-For Registering Authority) and is pending with RTO for approval. I called the RTO many times and they ask to WhatsApp the application number. Nothing is been done after sharing the application number. They have not even read or acknowledged the message.

It is really frustrating because the video says maximum 21 days it will take for review and approval. Its been more than a month and nothing is being done. No one in the RTO is helping to understand what is going on with my application.
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