RTO India — 5 months since license renewal application made, still not received

Address:	Mumbai City, Maharashtra, 400075
Website:	Ministry of Road Transport and Highways, GOI

I had made application to rto mumbai east, for my driving license renewal on 3 april 2017, application no.[protected]. It has been almost 5 months since then. The online application status shows the same status as 'printing' since 3 months.. Whenever we have visited the rto office, we have not got any satisfactory answers - only that it is in process. How long does it take for a simple renewal?? All the documents submitted by me were in order. Only printing of card takes 5 months!!! This is worst kind of service. Please send my license at the earliest. I am tired of visiting rto office every now and then.