RTO India — application under process at rto since one month

Address:

Sarai kale Khan New delhi, Sarai Kale Khan, T. 78, Delhi 110013

Hello,
My driving license application shows the status that is under process with rto since one month almost.
In such times, you need an appointment to visit the office, due to the pandemic; and since my application is already under process, i am unable to take the appointment online.
The phone lines are also not reachable.
There is no way to contact them.
My application number is - [protected].
Applied on 13/07/2020
Kindly, help in resolving the issue.
Thank you.