RTO India — application under scrutiny

Address:

Vadodara, Gujarat, 390021

The gujarat government has said that the rto is supposed to be giving a duplicate license without the applicant visiting the rto. However, i have applied for a duplicate license on the 15th december 2019 and it is still processing and the status is showing as under scrutiny. After mailing the concerned authorities they are asking me to visit the rto with the documents. This is falsification of a clause where it is mentioned before that one does not even need to visit the rto