RTO India — Approval of endorsements on dl - Pending since 4 weeks

Address:

BACKEND OFFICE,SARAI KALE KHAN (DL3)

I have submitted my DL for renewal at https://sarathi.parivahan.gov.in/ on 14th December 2021, application number [protected] and Receipt No. DLU/1047573. Upon checking my application status on the website, i found that "Scrutiny" showed completed on[protected] Since then it has been stuck at "APPROVAL OF ENDORSEMENTS ON DL" stage at FACELESS2 APPR . I am not sure what this means, but it is in this status for almost 4 weeks now.
please contact [protected] if you require more details.
I would appreciate if you could please help in resolving the issue.