RTO India — Approval pending for DL backlog entry

My Driving license was issued in Gujarat, Junagadh (GJ11 RTO) in 2010. I'm residing in Ahmedabad and I wanted to add new class of vehicle in existing driving license. As my driving license is not having digit entry in RTO data i had applied for DL backlog entry on 23rd April 2023 it is more than 20 days but still application is not approved. My appliaction ID is [protected].

Without DL backlog entry, I am not able to add new class under my license.
Please help get this DL backlog entry approved.