| Address: | Flat No 2A-202, Soulspace Arista Apartment |
Dear Sir,
My sel[censored]daya Shetty, Mobile number [protected]
With utter disappointment of must write this message of harassment by RTO Kasturi Nagar counter number 24
I applied for renewal of Driving License through Parivahan Website on 26th June 2022, my application number [protected], as did not get any updates on my application as it clearly mentioned in website “service(s) are Faceless / Contactless hence you are not required to visit RTO / RLA Office for same. The acceptance of application is subject to successful Scrutiny o[censored]ploaded data / documents in accordance with legal provision”
Visited twice to Kasturi Nagar RTO office, he (Sanjeev Counter No 24) told me I have to come after one month, when I asked this is contactless, still he said I have to come, for the name sake they mentioned contact less, you have to come. Now today 29th July 2022, visited again and I asked the status, he told me show my original License, I showed him original and told me upload again and come back, I said what’s wrong with old update, nothing wrong, update again and come here. This purely harassment, again I asked him, this is contactless service, then I asked him again this is contactless, do I need to come? he said yes, I must come to the counter again, then what is the point of this contactless digital service? When I checked outside agents, they said this is common harassment to get money to whoever is applying through online
Today I called Parivahan Customer Care, even they said, I submitted all my documents, nothing is pending from my side, intentional delay from RTO
Appreciate if you can investigate and update
Thanks, and Regards
Udaya Shetty
[protected]
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