RTO India — Corruption in driving licence procedures

Respected sir

I want to draw your attention towards the malpractices being done with the people who are themselves taking pains for the services from RTO departments on their own.

Now when there is enough digital penetration in the departments, the procedures are been digitalised as well as people are educated enough to get their works done on their own,
The corrupt employees as well as the dalals have come up with the alternate malpractices and have made the procedures cumbersome.

People are getting irritated visiting the RTO offices again and again whereas the people who have applied for the driving licence by paying 3500 rupees to the dalal only visit RTO offices for biometrics whereas rest of the people who appeared for the test are been disqualified abruptly without stating the reasons.

There are no predefined parameters on which the driving test are being conducted and the people are be disqualified massively.
They are on the mercy of the examiner and examiners behave like a god figure.

These people are then told to visit RTO office for reappearance fees and there they are asked for the money to escape the driving licence test or being hopeless they end up giving the money to the dalal or at RTO office to skip the test.

I hereby request you to make the the licence test procedure very much transparent so that people may not get hopeless.

The incident shared here is of RTO office Agra Uttar Pradesh.
But on internet I have come to know that more or less the conditions are same everywhere.

Thanks